Impactful Job Coach: Help Others Thrive in Meaningful Work

SmartRecruiters, Inc.; Balaklava; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

12 Weeks Paid Parental Leave

Quarterly social events

Wellbeing initiatives & EAP

Fitness Passport

Salary packaging

Additional leave

Job summary

atWork Australia is seeking a compassionate Job Coach who empowers clients to build confidence, develop job-readiness skills and pursue meaningful employment. You’ll be part of a values-led team that supports people with barriers to work.

In this role you will motivate and coach clients, collaborate with employers, keep accurate records for compliance and help secure sustainable outcomes.

Qualifications

• Experience in customer service or a client-facing role.
• A genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• The ability to stay organised and work in a structured, goal driven environment.

Responsibilities

• Motivate and coach clients through tailored activities that support their employment journey.
• Work with employers and our Employer Engagement team to connect clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Collaborate with internal and external partners to link clients to the right programs and services.
• Maintain accurate records and ensure all work meets compliance requirements.

Skills

Customer service

Client-facing communication

Stakeholder engagement

Organisational skills

Job description

atWork Australia is seeking a compassionate Job Coach who empowers clients to build confidence, develop job-readiness skills and pursue meaningful employment. You’ll be part of a values-led team that supports people with barriers to work.

In this role you will motivate and coach clients, collaborate with employers, keep accurate records for compliance and help secure sustainable outcomes.