Impactful Employment Consultant - Ex-Offender Program

Busy At Work

Gold Coast City

On-site

AUD 62,000 - 84,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Competitive salary around $73k+ super

NFP salary packaging (up to $15,900)

Meal and entertainment card

3 extra annual leave days

Training budget for growth

Discounts & Fitness passport

Employee Assistance Program

Monthly FLEXI day off

Autonomy with clients

Job summary

BUSY Ability, part of The BUSY Group, is seeking an Employment Consultant to support people through the Ex-Offenders program under a Workforce Australia contract. The role requires resilience, solid client relation skills, and KPI delivery.

The position is full-time, fixed term until 30 June 2027, based in Southport, Australia, with standard office hours. The BUSY Group emphasizes safeguarding and inclusive practices across diverse communities.

Qualifications

Demonstrated customer service experience.
Digitally savvy with intermediate computer skills.
Previous administration experience.
Ability to work under pressure and meet KPI targets.
Ability to resolve complex client situations with resilience and maturity.
Must be able to obtain Blue Card and National Police Check with no adverse outcomes.

Responsibilities

Provide employment consultant services under Workforce Australia specialist contract (Ex-Offenders Program).
Work full time in our Southport office (8:30am–5pm, Mon–Fri).
Maintain KPI performance and positive client outcomes.