ILS Manager

Love Your Work; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Job summary

Love Your Work is seeking a senior ILS professional to establish and own its integrated logistics support for defence products. You will design, deliver and sustain with a complete support concept, maintenance approach, spares, training and technical data to ensure operational availability.

The role is senior and hands‑on; initially you may be solo, then scale the function with cross‑functional collaboration across Design, Product, Manufacturing and programs.

Qualifications

• 8+ years in integrated logistics support or through-life support for complex technical products.
• Experience across ILS planning, logistics support analysis, maintenance, LORA, provisioning, training, technical publications and in‑service support.
• Strong defence‑sector experience; Australian and overseas defence projects preferred.
• Hardware & software products support for systems combining electronic/electro‑optical hardware with embedded and application software.
• Experience with RAM, FMECA, maintenance task analysis, LSAR data or configuration‑controlled ILS deliverables.
• Ability to lead through influence, not authority, and deliver customer-facing artifacts.

Responsibilities

• Lead ILS framework development and planning activities.
• Coordinate requirements and compliance efforts across programs.
• Execute program integration and customer interface tasks.
• Deliver RAM and safety inputs to maintenance and upgrades.
• Develop maintenance & LORA plans and provisioning strategies.
• Produce technical publications, training and support equipment plans.
• Support in‑service activities and through-life improvement initiatives.

Skills

ILS track record

Full ILS lifecycle

Defence programs

Hardware & software products

RAM & FMECA

Hands-on delivery

Standards & contracts

Commercial & program judgement

Influence & communication

Job description

Establish and own the integrated logistics support function behind defence products. You will make sure each hardware-software system is designed, delivered and sustained with the support concept, maintenance approach, spares, training, technical data and through-life evidence needed for operational availability.

This is a senior, hands‑on individual contributor role. For the first few months you will be a team of one, leading through influence and working directly with Design, Product, Manufacturing and program teams. As demand grows, you will help define the capability, systems and resourcing needed to scale the function.

About you:

• You are an experienced ILS or supportability practitioner who can build a function without waiting for a large team or perfect information. You understand the full ILS lifecycle and can create fit‑for‑purpose plans, analyses, records and deliverables that satisfy defence customers while improving the product and its support system.


• You are comfortable with complex products that combine electronic and electro‑optical hardware, embedded software and application software. You can connect reliability, maintainability, configuration and failure data to maintenance tasks, spares, support equipment, training and technical publications. Experience across both Australian and overseas defence projects is strongly preferred.

Key responsibilities:

• ILS Framework


• ILS Planning


• Requirements & Compliance


• Program Integration


• Customer Interface


• Supportability Analysis


• RAM & Safety Inputs


• Maintenance & LORA

Support Solution Delivery:

• Technical Publications & Training


• Support Equipment & Infrastructure

In‑Service Support & Improvement:

• Performance & Reporting


• Through‑Life Improvement

Your experience and skills:

• ILS Track Record: 8+ years in integrated logistics support, logistics engineering, supportability engineering or through‑life support for complex technical products.


• Full ILS Lifecycle: Demonstrated experience across ILS planning, logistics support analysis, maintenance, LORA, provisioning, training, technical publications, support equipment and in‑service support.


• Defence Programs: Strong defence‑sector experience; experience across both Australian and overseas defence projects is strongly preferred


• Hardware & Software Products: Experience supporting products that combine electronic or electro‑optical hardware with embedded and application software.


• Supportability Methods: Practical experience with RAM, FMECA, maintenance task analysis, logistics support data or LSAR environments, and configuration‑controlled ILS deliverables.


• Hands‑On Delivery: Able to personally create robust plans, analyses and customer deliverables while establishing the broader function.


• Standards & Contracts: Familiarity with defence ILS standards, data‑item descriptions, tender requirements and customer review and acceptance processes.


• Commercial & Program Judgement: Able to prioritise effort, estimate ILS work, manage risks and balance compliance, operational outcomes, schedule and cost.


• Influence & Communication: Able to lead without direct authority and communicate clearly with engineers, technicians, executives, customers, suppliers and international partners. Must be eligible to obtain and maintain an Australian Government security clearance.ucts are designed, built, configured, tested, delivered and supported.

Join our growing team and help us change the world through autonomous systems.