IEA Career Coach Strathpine & Chermside

Royal Rehab Group; Brisbane; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to $15,900

Meals & accommodation up to $2,650

Wellbeing days: 5 extra leave days

Maxxia rewards

Fitness passport

Health insurance discounts

Portable long service leave

Career growth

EAP support

Job summary

Breakthru, part of the Royal Rehab Group, is recruiting a Career Coach to support people with disability, injury or health conditions across NSW and Queensland. You will guide job-readiness, build confidence, and connect clients with upskilling opportunities and employers.

You will work with a collaborative team across Strathpine and Chermside sites, delivering person-centered coaching and driving outcomes in a fast-paced, people-first environment.

Qualifications

• Qualifications in Employment or Human Services (e.g. Mental Health, Psychology, Social Work) - desirable
• Experience in employment services and supporting people with disability, injury, or health conditions
• Proven ability to meet KPIs and create client-focused employment and skills plans
• Confident in marketing clients to employers and facilitating group programs
• Strong communication, problem-solving, and stakeholder engagement skills
• Knowledge of disability legislation, support strategies, and labour market trends
• Current Driver’s License - essential

Responsibilities

• Work with clients to plan career steps and assist them to find the right job.
• Build relationships to understand client goals, strengths and support needs.
• Provide tailored coaching and regular check-ins to maintain motivation and progress.
• Connect participants with upskilling opportunities, hands-on experience, and group activities.
• Collaborate with employers and community services to create employment/training pathways.
• Meet or exceed performance benchmarks.
• Champion inclusion, empowerment and person-centered practice.

Skills

Communication skills

Problem solving

Stakeholder engagement

Education

Relevant qualification in Employment or Human Services

Job description

About Us

Want to grow your career while helping people find a job they love?

At Breakthru, you won't be stuck behind a desk — you'll be out in the community, working side-by-side with clients where it matters most.

As part of the Royal Rehab Group, you'll be backed by one of Australia's most respected not-for-profits, with over 125 years of experience delivering life-changing disability and rehabilitations services. This means you'll have the stability, resources, and support to grow your career and make a real impact in people's lives.

About The Role

Breakthru is proud to be selected by the Department of Social Services to deliver the new Inclusive Employment Australia (IEA) program across key regions in New South Wales and Queensland. This means we'll be supporting more people than ever to access meaningful employment and build lasting careers — and we're growing our team to help make it happen.

As a Career Coach at Breakthru, you'll support individuals with disability, injury or health conditions as they prepare for a meaningful career. Working as part of a dedicated and collaborative team, you'll guide people through the job-readiness journey - helping them build confidence, develop skills, and achieve their career goals.

From the first conversation to job application and interview preparation, you'll be there every step of the way - empowering individuals to take control of their future and feel ready to step into the workforce.

PLEASE NOTE: This role will be working across both our Strathpine & Chermside sites.

Key Responsibilities

• Working closely with clients as they plan their next career steps, providing support to find the right job along the way.
• Build strong relationships to understand each client's goals, strengths, and support needs.
• Provide tailored coaching and regular check-ins to maintain motivation and progress.
• Connect participants with upskilling opportunities, hands-on experience, and group-based activities.
• Collaborate with employers and community services to open pathways to employment and training.
• Meet or exceed internal and external performance benchmarks.
• Champion Breakthru's values of inclusion, empowerment, and person-centered practice.

About You

You bring empathy, energy and a strong drive to make a difference. With experience, or a genuine passion, for employment services. You're confident supporting people, building trust and guiding them toward meaningful and sustainable careers. You're outcomes-focused, highly organized, and thrive in a fast-paced, people-first environment.

You love getting to know each client's unique strengths, goals and challenges so you can coach them effectively and build their confidence for their next career. At the same time, you enjoy engaging with employers; taking the time to understand their business needs so you can prepare candidates who are the right fit. Your strong relationship-building skills allow you to connect with both clients and employers alike.

You're proactive, professional, and detail-oriented, always maintaining accurate records and upholding a high standard of service. Above all, you lead with integrity, empathy, and a commitment to inclusive, person-centered support.

Essential Criteria

• Qualifications in Employment or Human Services (e.g. Mental Health, Psychology, Social Work) - desirable
• Experience in employment services and supporting people with disability, injury, or health conditions
• Proven ability to meet KPIs and create client-focused employment and skills plans
• Confident in marketing clients to employers and facilitating group programs
• Strong communication, problem-solving, and stakeholder engagement skills
• Knowledge of disability legislation, support strategies, and labour market trends
• Current Driver’s License - essential

Your Royal Rewards

• Salary Packaging: Package up to $15,900 of your pre-tax income and boost your take-home pay
• Meals & Accommodation: Package up to $2,650 for dining and holidays expenses
• Wellbeing Days: 5 extra leave days to recharge
• Maxxia Rewards: enjoy a huge range of discounts through our salary packaging partner
• Fitness Passport: Discounted access to gym and aquatic centres
• Health Insurance: Exclusive HCF discounts
• Portable Long Service Leave: Access to portable long service leave for eligible candidates
• Career Growth: Genuine opportunities for growth and career development
• EAP Support: Free, confidential counselling and wellbeing support

We know our diversity makes Breakthru a great place to work, and we are committed to building an inclusive workplace that reflects the people we serve. We encourage applications from all members of our community, including People with Disability, First Nations peoples, LGBTIQA+ people, and those from Culturally and Linguistically Diverse backgrounds.

We are committed to creating an inclusive and accessible environment where all individuals can thrive. Should you require any adjustments to participate equitably in the recruitment process, please contact [e-mail]

We welcome the opportunity to discuss any workplace adjustments during the interview process.

Visit Our Breakthru Careers Page For More Information

www. Royalrehabgroup.com.au/careers/

The successful applicant will be required to provide and undergo pre-employment checks including but not limited to a current criminal record check, working with children check, NDIS Worker Screen Clearance, employment history, driver's license and referee checks.