Identity Onboarding Engineer

Accenture; Ballarat; On-site; AUD 90,000 - 120,000; Full time

Job summary

Accenture in Ballarat is seeking an Identity Onboarding Engineer to drive the technical onboarding of applications into enterprise identity platforms. You will work with identity engineers, platform teams and application owners to apply onboarding patterns, resolve issues and document repeatable processes, ensuring secure and scalable access for apps.

This role emphasizes hands-on configuration, troubleshooting and strong collaboration in an agile environment, with a focus on governance and

Qualifications

• Experience in identity and access management, application integration or related discipline.
• Experience supporting onboarding to enterprise tech platforms.
• Understanding of identity governance, authentication, authorization, provisioning or privileged access.
• Experience troubleshooting configuration and integration issues.
• Ability to interpret and follow onboarding patterns, standards and checklists.
• Strong written documentation and record-management skills.
• Clear communication with technical and non-technical stakeholders.

Responsibilities

• Support the technical onboarding of applications to enterprise identity platforms.
• Configure and validate identity connectors.
• Complete attribute, role and entitlement mapping.
• Verify identity, provisioning and access flows.
• Assist application teams with integration requirements and issue resolution.
• Support onboarding across identity governance, authentication, and privileged access.
• Troubleshoot provisioning, authentication and authorization issues during onboarding and after deployment.
• Execute onboarding checklists, processes and patterns.
• Maintain onboarding documentation and runbooks.
• Support defect resolution and minor configuration changes under guidance.
• Participate in technical handovers and hypercare after onboarding releases.
• Escalate complex integration issues to identity engineers and platform teams.

Skills

Identity & Access Management

Application onboarding

Identity governance

Troubleshooting

Onboarding patterns

Documentation

Stakeholder communication

Job description

Job Description

About Accenture

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and harnessing the power of AI to create value across the enterprise.

We bring together approximately 786,000 people, proprietary assets and platforms, deep industry expertise and strong ecosystem relationships to deliver services across strategy, consulting, technology, operations, Song and Industry X.

The opportunity

Based in Ballarat, we are seeking an Identity Onboarding Engineer to support the technical onboarding of applications into enterprise identity platforms.

This role focuses on helping application teams complete onboarding activities, troubleshoot integrations and transition into steady-state support, ensuring applications are integrated with identity services correctly and consistently.

You will work alongside identity engineers, platform teams and application owners to apply established onboarding patterns, resolve technical issues and contribute to repeatable and scalable onboarding processes.

Key responsibilities

• Support the technical onboarding of applications to enterprise identity platforms.

• Configure and validate identity connectors.

• Complete attribute, role and entitlement mapping.

• Verify identity, provisioning and access flows.

• Assist application teams with integration requirements, configuration questions and issue resolution.

• Support onboarding across identity governance, authentication and authorisation, and privileged access capabilities.

• Troubleshoot provisioning, authentication and authorisation issues during onboarding and after deployment.

• Execute established onboarding checklists, processes and technical patterns.

• Maintain onboarding documentation, configuration records and support runbooks.

• Support defect resolution and minor configuration changes under guidance.

• Participate in technical handovers and hypercare following onboarding releases.

• Escalate complex integration issues to identity engineers and relevant platform teams.

What you’ll bring

• Experience in identity and access management, application integration, technical support or a related discipline.

• Experience supporting application onboarding to enterprise technology platforms.

• An understanding of identity governance, authentication, authorisation, provisioning or privileged access.

• Experience troubleshooting technical configuration and integration issues.

• The ability to interpret and follow technical onboarding patterns, standards and checklists.

• Strong written documentation and record-management skills.

• Clear communication skills and the ability to work effectively with technical and non-technical stakeholders.

• A collaborative, organised and detail-oriented approach.

Mandatory eligibility requirements

Due to the nature of this role, applicants must:

• Be Australian citizens.

• Hold a current Australian Government security clearance.

• Be able to work from Ballarat, Victoria.

Qualification

Job Qualifications

#LI_GM #LI-GM

Locations

Ballarat

Additional Information

Equal Employment Opportunity Statement for Australia and New Zealand

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Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.