Identified Case Worker

St Vincent de Paul Society NSW; Armidale Regional Council; On-site; AUD 30,000 - 60,000; Full time

Job summary

A community support organization is seeking an Identified Case Worker in Armidale, NSW. The role involves providing tailored support to individuals on their recovery journey. Essential qualifications include experience with complex needs and a relevant diploma or degree. This is an identified role for Aboriginal and Torres Strait Islander candidates. To apply, please submit your application as interviews will be conducted on a rolling basis.

Benefits

Career development pathways

Tax-free benefits for expenses

Wellbeing support services

Paid parental leave

Training and development opportunities

Qualifications

• Experience managing a caseload supporting individuals with complex needs.
• Diploma or degree in related fields.
• Commitment to ethical and professional practices.

Responsibilities

• Provide case management and treatment support.
• Support clients transitioning from withdrawal to rehabilitation.
• Facilitate group therapy sessions.

Skills

Case management

Strong communication skills

Experience with complex needs

Ability to work in a team

Culturally sensitive practice

Education

Diploma in AOD or related field

Degree in Social Work or Counselling

Job description

Identified Case Worker

Date: 9 Oct 2025

Location: Armidale, NSW, AU, 2350

Requisition ID: 1814

The St Vincent de Paul Society is a leading provider of community support services, whose values shape a more just and compassionate society. A for-purpose charity dedicated to supporting individuals and communities experiencing poverty, disadvantage, and social isolation. Currently, roughly 1 in 4 people we assist identify as Aboriginal and/or Torres Strait Islander. We know that a diverse workforce is better placed to meet the needs of our diverse community, which is why we need more deadly staff like you.

• SCHADS Level 4 | $44–$48 per hour + super
• Career development pathways and ongoing learning opportunities
• Located in Armidale | Full-Time | Monday to Friday (some flexibility on times)
• Identified role under Section 14d of the Anti-Discrimination Act 1977 and as such Aboriginality is an essential requirement of the role

Your Role

As a Case Worker at Freeman House, you will support people on their recovery journey through tailored case management, one-to-one support and group work. Your focus will be on improving health, wellbeing and social outcomes, while empowering clients to achieve long-term stability and connection within the community.

Your Responsibility

• Provide case management and treatment support in line with best practice and the Society’s AOD Model of Care
• Support clients transitioning from withdrawal to residential rehabilitation and community-based services
• Facilitate group therapy sessions and deliver individual psycho-social support
• Work collaboratively with a multidisciplinary team to achieve positive client outcomes
• Maintain accurate client records and contribute to service improvement
• Engage with families and significant others when appropriate
• Conduct psychosocial progress assessments and participate in case reviews

Identified Role

This is an identified role under Section 14d of the Anti-Discrimination Act 1977 and as such Aboriginality is an essential requirement of the role. Aboriginal identified positions are developed where Aboriginal identity, cultural knowledge or connections are a genuine aspect of the role. Positions are specifically noted under the provisions of the NSW Anti-discrimination Act (1977) for Aboriginal people who meet the following criteria:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as such by the Aboriginal and/or Torres Strait Islander community.

You Will Need

• Experience managing a caseload and supporting individuals with complex needs (AOD, homelessness, mental health, or justice system involvement)
• Diploma in AOD or a related community services field with relevant experience, or a degree in Social Work, Counselling, or another related discipline
• Ability to deliver evidence-based treatment approaches to support recovery
• Strong communication skills and ability to work effectively within a team
• Commitment to ethical, professional, and culturally sensitive practice

Apply Now

If this sounds like you, don’t wait—apply now. We are interviewing applications as we receive them.

Supportive Team – Join a welcoming, values-driven team with a strong sense of community.

Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.

Career Progression – Grow with clear pathways to leadership and internal opportunities.

Learning & Development - On-demand training to support your professional growth.

Wellbeing Support – EAP and wellness services to support your mental and physical well-being.

Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

The Society is committed to being an equal opportunity employer and is committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to safeguarding children. Prior to an offer of employment, candidates will be required to complete pre-employment checks including a Police check and Working with Children check. A health/medical assessment may be required for some roles.