ICT Systems Administrator

Batchelor Institute of Indigenous Tertiary Education; Batchelor; On-site; AUD 86,000 - 105,000; Full time

Benefits offered by this job

Six weeks annual recreation leave

13% employer superannuation

Salary packaging opportunities

Study leave and professional dev.

Supportive and culturally responsive环境

Job summary

Batchelor Institute of Indigenous Tertiary Education in Batchelor, NT, seeks an ICT Systems Administrator to maintain and support ICT systems and infrastructure across campuses and remote communities. A strong focus on network and server environments will keep connectivity, cybersecurity and cloud services secure, reliable and accessible for staff and students.

You’ll troubleshoot complex issues, manage operational priorities, and collaborate with staff, vendors and stakeholders in line with

Qualifications

• Experience administering ICT systems and infrastructure in a complex environment.
• Experience with network and server environments, including connectivity and security.
• Experience handling identity, messaging, device management and cloud services.
• Knowledge of cybersecurity, data protection and privacy requirements.
• Ability to diagnose and resolve technical issues with sound judgement.
• Strong communication skills and ability to work with diverse stakeholders.

Responsibilities

• Administer, maintain and support the Institute’s ICT systems and infrastructure across campuses.
• Ensure critical ICT services remain secure, reliable and accessible.
• Troubleshoot complex issues, prioritise tasks and support service improvements.
• Collaborate with staff, vendors and stakeholders to deliver dependable technology services.

Skills

ICT systems administration

Network & server management

Cybersecurity & data protection

Troubleshooting & issue resolution

Communication skills

Cultural safety & collaboration

Tools

Microsoft 365

Active Directory

Exchange

Intune

Windows Server

Cisco firewall

Ruckus wireless

Ubiquiti

3CX

Canvas LMS

Apple macOS

Job description

You're committed to delivering reliable ICT services and can build respectful, collaborative relationships with colleagues and stakeholders

06th November, 2026

Employment type: Permanent
Salary: $95,603 + 13% super
Classification: AO5BI
Position number: 49651
Division: ICT
Location: Batchelor
Applications close: 22 November 2026

Make a difference by keeping the technology behind culturally grounded education secure, reliable, and accessible!

Batchelor Institute is Australia’s only Aboriginal and Torres Strait Islander dual-sector education provider. For more than 50 years, we have worked alongside Aboriginal and Torres Strait Islander communities to deliver education grounded in culture, community and self-determination.

Our purpose is to provide transformative education centred on Aboriginal and Torres Strait Islander peoples’ knowledges, imagination and voice, with teaching, learning and research accountable to Country and community.

We’re seeking an ICT Systems Administrator to maintain and support improvement of the systems that support learning across remote communities and our campus. You’ll help keep our technology secure, reliable, and accessible, supporting staff and students in line with Batchelor Institute’s Both-ways philosophy.

Why join Batchelor Institute?

At Batchelor Institute, you’ll work in an environment where culture is strength, relationships matter and the work you do contributes to something bigger.

What we offer:

• A starting salary of $95,603 + 13% super
• Six weeks annual recreation leave
• 13% employer superannuation
• Salary packaging opportunities
• Study leave and professional development opportunities
• A supportive and culturally responsive working environment

About the role

You’ll play a key role in administering, maintaining and supporting the Institute’s ICT systems and infrastructure across campuses and remote communities. With a strong focus on network and server environments, you’ll help ensure critical ICT services, including connectivity, communications, cloud platforms, cybersecurity and backup systems, remain secure, reliable and effective.

You’ll apply your technical expertise and sound judgement to troubleshoot complex issues, manage operational priorities and support the ongoing improvement of ICT services. Working collaboratively with staff, vendors and stakeholders, you’ll contribute to the delivery of responsive, secure and dependable technology services that support the Institute’s operations and learning environments.

About you

You’re committed to delivering reliable ICT services and can build respectful, collaborative relationships with colleagues and stakeholders. You understand the importance of secure, user-focused technology and can provide effective support across diverse and remote settings.

You’ll bring

• Demonstrated experience in the administration, maintenance and support of ICT systems and infrastructure in a complex environment.
• Demonstrated experience supporting network and server environments, including network connectivity, routing, firewalls, secure remote connectivity, server operating systems, backup and associated infrastructure.
• Demonstrated experience administering contemporary enterprise ICT services, including identity and access, messaging, device management and cloud-based services.
• Sound knowledge of cybersecurity, data protection and privacy requirements, with demonstrated ability to apply appropriate security practices in an ICT environment.
• Demonstrated ability to diagnose and resolve technical issues, exercise sound judgement, manage competing priorities and elevate complex matters where appropriate.
• Well-developed communication and interpersonal skills, including the ability to explain technical information clearly and work effectively with users, colleagues, vendors and other stakeholders.
• Demonstrated ability to work collaboratively and respectfully in a culturally diverse environment and contribute to a culturally safe and inclusive workplace.

Desirable

• Experience working with Aboriginal and Torres Strait Islander people, communities and organisations.
• Experience in, or knowledge of, one or more of the following technologies and systems used within the Institute:
  • Microsoft 365, Active Directory, Exchange and Intune.
  • Microsoft Windows Server environments.
  • Cisco firewall, routing and VPN technologies.
  • Ruckus wireless networking and Ubiquiti technologies.
  • 3CX business communications systems.
  • Canvas Learning Management System.
  • Apple Macintosh devices and operating environments.

Applicants must hold a current Ochre Card and National Police Check, or have the ability to obtain these prior to commencement, and complete a gender-based violence (GBV) disclosure.