ICT Support Officer - Traineeship

Port Augusta City Council; Port Augusta; On-site; AUD 50,000 - 70,000; Full time

Job summary

A local government organization in Port Augusta seeks an individual to assist the ICT department with administrative support. Responsibilities include hands-on support for daily operations and opportunities to gain experience in various information systems. Ideal candidates will demonstrate strong communication skills and a foundational understanding of ICT infrastructure.

Qualifications

• Proven communication skills in verbal and written forms.
• Knowledge in ICT infrastructure fundamentals and support practices.
• Ability to collaborate with team members.

Responsibilities

• Provide hands-on administrative support for daily ICT operations.
• Assist users in effectively utilizing information systems.
• Work as part of a team to accomplish departmental goals.

Skills

Effective verbal communication

Effective written communication

Customer service principles

Knowledge of ICT infrastructure fundamentals

Teamwork

Job description

Assist the Information and Communication Technology (ICT) department to provide hands-on administrative support for the daily operation of the function and users. The work is diverse and there are opportunities to gain experience in a wide variety of information systems.

Requirements

• Effective verbal and written communication including the application of customer service principles
• Knowledge of ICT infrastructure fundamentals, service and support practices
• Willingness to work effectively as part of a team

How to Apply

• Completed Job Application Cover Sheet
• Resume
• Cover letter addressing the Personal Criteria in the Position Description e.g. Skills, Knowledge and Experience/Qualifications