ICT Software Delivery Manager EL1

Australian Secret Intelligence Service; Canberra; On-site; AUD 140,000 - 190,000; Full time

Job summary

Australian Secret Intelligence Service (ASIS) in Canberra is seeking dynamic ICT leaders for EL1 roles spanning software development management, project management, and agile delivery. You will oversee end-to-end SDLC, guide developers, and drive modern delivery practices including CI/CD and DevOps while balancing technical debt.

You will collaborate with stakeholders to translate business needs into actionable goals, mentor teams, and ensure secure, scalable solutions.

Qualifications

• Experience leading software development teams and delivery.
• Ability to manage SDLC end-to-end with modern delivery practices.
• Familiarity with Agile, DevOps, and secure software delivery.

Responsibilities

• Lead a team to deliver software and ICT solutions.
• Apply best practices to IT service delivery and performance.
• Optimize development enablers to maximise outcomes.
• Engage with customers and product owners to translate needs into goals.
• Foster positive team relationships and stakeholder collaboration.
• Collaborate with industry and government partners to stay technically current.

Skills

Leadership

Agile delivery

Project management

Stakeholder engagement

Team coaching

Communication

Software leadership

Education

Bachelor's in Software Engineering/CS

ICT or Business Management

Project/Program Management & Agile

Tools

Git

CI/CD

DevOps tooling

Code management

Job description

ASIS is seeking dynamic team players to join our technical community in ICT Software Delivery leadership roles (EL1). Whether your expertise lies in Software Development Management, Project Management, or as an Agile Scrum Master/Product Owner, we are looking for individuals who enjoy collaborating with stakeholders to deliver high-value ICT solutions.

For those stepping into the Software Management aspect of these roles, you will be responsible for overseeing the end-to-end software development lifecycle (SDLC) for a range of diverse solutions. This requires a high level of proficiency in managing software developers and guiding them through modern delivery processes, including Agile methodologies, CI/CD pipelines, and DevOps tooling. You will ensure that the code produced is scalable, maintainable, and secure, while balancing the delivery of new solutions and features with the management of technical debt.

Across all delivery roles, you will ensure that the technical solutions ASIS delivers are robust and supported throughout their lifecycle. You will be expected to exercise independent judgment and initiative to enable strategic product modifications and innovative technical solutions that enhance user satisfaction. You will provide high-quality professional advice, adeptly navigating complex problems to ensure the successful delivery of technical products.

You will be self-motivated, effectively leading a team to deliver cutting-edge solutions to interesting problems. A willingness to learn new technologies and stay abreast of industry developments is essential to contributing to ASIS's mission.

The key duties of the position include:

Role responsibilities

• Leading a team to deliver software and ICT solutions, including their ongoing sustainment and continuous improvement in accordance with adopted methodologies and practices.
• Applying best practices to create plans that maintain and enhance the provision of IT services, improving process efficiency and system performance.
• Ensuring development enablers are optimised to maximise team performance and delivery outcomes.
• Engaging with customer representatives and product owners to understand business needs and requirements and translate these into development goals, define services and solutions, and manage communications during service disruptions.
• Contributing to a positive working environment by building effective relationships with team members and stakeholders.
• Collaborating with industry and government partners to ensure technical currency.

Core skills

• Effective leadership of Software Developers and Integration Engineers.
• Experience across a broad range of development disciplines and methodologies, such as Agile, Product Management, CI/CD pipelines and DevOps and associated best practice processes and tools.
• Experience with project delivery and product management.
• Experience with the use and implementation of software engineering tools and enablers, such as code management and version control systems (e.g. Git).
• Experience with Information Security, design and assurance.
• Experience in delivering, monitoring and improving IT Services.
• Excellent communication and interpersonal skills and the ability to work collaboratively in a team environment and coach staff under management.

Education and qualification requirements

• Tertiary qualifications in software engineering and/or computer science are desirable, though not essential.
• Qualifications in ICT or business management related fields are desirable.
• Qualifications in Project Management, Program Management and Agile delivery are desirable.

Eligibility

To be eligible for a role you must:

• Be an Australian citizen
• Be assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance
• For more information on eligibility please see the Protective Security Policy Framework which is publicly accessible at protectivesecurity.gov.au, section 12 provides information on Eligibility and suitability

Notes

ASIS values workplace diversity and is committed to providing a supportive, inclusive and respective work environment. We encourage applications from Aboriginal and Torres Strait Islander people, Women, people with disabilities, people that identify as LGBTIQ+ and people from culturally and linguistically diverse backgrounds.

Please note: ASIS does not provide feedback to unsuccessful applicants

Getting to know the Australian Secret Intelligence Service

ASIS is Australia's overseas secret intelligence collection agency. Its mission is to protect and promote Australia's vital interests through the provision of intelligence services as directed by the Government. Its work can involve collecting intelligence relating to national security, international relations and economic issues. It also contributes to Australia's coordinated national efforts against terrorism, proliferation of weapons of mass destruction, and trans-national issues such as people smuggling.