Ichris Payroll Specialist – Hybrid, Immediate Start

Herron Todd White Group; Melbourne; Hybrid; AUD 85,000 - 87,000; Part time

Benefits offered by this job

Onsite parking

Onsite canteen

Hybrid workplace

Global organisation

Job summary

Herron Todd White Group in Melbourne is seeking a Payroll Specialist II to join our hybrid team. You will manage end-to-end payroll for Australia, handling taxes, benefits and compliance while delivering accurate, timely results.

You will work with Dayforce aPay or similar systems, support customers, update procedures, drive improvements, and help achieve KPIs in a fast-paced environment. This role offers onsite parking and a collaborative team in Melbourne.

Qualifications

• Degree or associate degree in HR, business, finance, accounting or taxation.
• 1–3+ years payroll experience in Australia with local compliance knowledge.
• Experience using Dayforce aPay or similar systems.

Responsibilities

• Manage full payroll lifecycle for Australia with accuracy and timeliness.
• Process payroll changes, tax forms and payments within deadlines.
• Perform quality checks and audits to maintain accuracy.
• Collaborate with cross-functional teams to resolve issues.
• Provide payroll support to customers per contracts and compliance.
• Update standard operating procedures and document processes.
• Handle case management tasks with thorough documentation.
• Lead monthly and year-end payroll auditing and processing.
• Identify risks and drive process improvements.
• Support customer satisfaction and KPI achievement.

Skills

Payroll processing

Dayforce aPay

Communication skills

Attention to detail

Time management

Team collaboration

Problem solving

Education

Tertiary qualification in HR/Business/Finance/Accounting/Taxation

Tools

Dayforce aPay system

Job description

About the opportunity Dayforce is currently seeking a Payroll Specialist II to join our Dayforce Managed Team. The Payroll Specialist II is responsible for processing end to end payroll for Australia. We service our customers by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact centre, allowing the customer to focus on their core business. The ideal candidate will have significant experience in payroll and a strong working knowledge of benefits, workforce management and tax. They will also interface with customers and use critical thinking skills to resolve complex problems.

What you’ll get to do

• Abide by Dayforce’s Code of Conduct, Values and Policies and Procedures
• Be aware of and comply with all Dayforce and customer Information Security protocols
• Adherent to all Information Security Standards Policies and Procedures
• Manage the full payroll lifecycle, including taxes, benefits, and associated processes, ensuring accuracy, timeliness, reconciliation, and proper transmission
• Process payroll-related changes, tax forms, and payments accurately and within required timelines for assigned customers
• Perform quality control checks and audits to maintain a low error rate and high standards of accuracy
• Collaborate with cross-functional teams to resolve payroll issues and employee inquiries, providing daily support and subject matter expertise
• Provide payroll support services to customers according to Dayforce contract, legislative requirements, and business needs
• Update and review standard operating procedures
• Demonstrate an “I own it” mindset, taking full accountability for payroll deliverables from initiation to completion
• Manage customer-related tasks within case management systems, ensuring documentation is accurate, complete, and timely
• Proactively manage monthly and year-end payroll auditing and processing
• Identify risks, opportunities, and process improvements, taking proactive action to enhance efficiency and outcomes
• Drive customer satisfaction by consistently delivering high-quality service
• Act as an effective and collaborative team member, contributing to team success
• Proactively identify and elevate risks as needed
• Meet or exceed established Key Performance Indicators (KPIs)
• Execute corrective and preventative action plans to address process gaps or issues
• Manage customer complaints proactively, ensuring timely and effective resolution
• Deliver tasks in accordance with agreed schedules, procedures, and quality standards
• Participate in training and development opportunities to build skills and knowledge
• Actively seek, receive, and apply feedback to support continuous professional development

Skills and experience we value

• Tertiary qualification (Degree or associate degree) in Human Resources, Business, Finance, Accounting/Taxation, or a related discipline.
• 1- 3+ years of end-to-end payroll experience across Australia, with strong knowledge of local legislation and compliance requirements.
• Experience using Dayforce aPay system, or similar payroll systems and technologies.
• Relevant industry certifications (or a willingness to obtain certification post-employment).
• Demonstrated commitment to continuous learning
• Strong verbal and written communication skills, with the ability to convey technical information clearly and effectively to customers and team members.
• Ability to thrive in a fast-paced environment with tight deadlines, effectively prioritising tasks and managing competing demands.
• Self-motivated and proactive, with the ability to take initiative and work independently with minimal supervision.
• Process and detail-oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.

About the Company

Our client is seeking an experienced and detail-oriented Payroll Officer to join their growing finance team. This is an excellent opportunity for a payroll professional who enjoys working in a fast-paced environment and takes pride in delivering accurate and timely payroll services.

About the Role

Reporting to the Payroll Manager, you will be responsible for the end-to-end processing of payroll while ensuring compliance with relevant legislation, awards, and company policies. You will work closely with employees, managers, and external stakeholders to provide exceptional payroll support.

• Process weekly and monthly payroll for approx 2200 employees
• Calculate wages, salaries, overtime, allowances, deductions, and leave entitlements
• Manage payroll-related queries from employees and managers
• Process superannuation, payroll tax, and other statutory payments
• Reconcile payroll accounts and assist with month-end reporting

What's on Offer?

• Salary $85-87k + super
• Supportive and collaborative team environment
• Opportunities for professional development and career progression
• Onsite parking
• Onsite canteen
• Work for a global organisation

We welcome applicants of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and those from culturally diverse backgrounds.

Location: Melbourne, Hybrid (immediate start)

Contract: Permanent, part-time, 3 days a week

Salary: $85-87k + super per annum

Benefits: supportive team environment, professional development, parking, canteen, hybrid workplace