Hype Assistant Manager - Birkenhead Point

Hype DC Pty Ltd; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading sneaker retailer in Sydney is seeking an Assistant Store Manager to oversee store operations and drive sales growth. In this role, you will create a high-performance culture, deliver memorable customer experiences, and manage a large retail team. The ideal candidate will have experience in fast-paced retail management and a proven record in sales achievements. This position emphasizes team empowerment and operational excellence.

Qualifications

• Experience in retail store management in a fast-paced environment.
• Proven track record in sales growth and KPI achievement.
• Skilled in roster management and wage control.

Responsibilities

• Create a world-class team and vibrant store environment.
• Drive sales and meet financial targets.
• Implement the brand vision and strategy.
• Ensure memorable customer interactions.
• Empower and develop your team.

Skills

Team-oriented

Sales excellence

Customer experience delivery

Motivating coaching

Strategic thinking

Job description

Location: Drummoyne NSW 2047, Australia

Posted: Monday 18 August 2025 at 2:00 pm

About Hype DC: Hype DC is Accent Group's premium, limited, and exclusive sneaker retailer. With nearly 25 years as one of Australia's leading premium sneaker destinations, Hype DC offers a curated world-class assortment of sneakers. We are dedicated to our people, our team, and our customers, aiming to deliver memorable experiences, foster a high-performance culture, and achieve operational excellence.

The Role:

We are seeking a Business Leader to join our retail store leadership team at Hype DC Birkenhead Point Outlet. As the Assistant Store Manager, you will be instrumental in executing the brand vision, cultivating a high-performance store culture, creating memorable customer experiences, and ensuring operational excellence.

In collaboration with your Area Manager, you will promote a people-first culture, drive sales growth, and advance your leadership career.

Responsibilities include:

• Creating a world-class team and vibrant store environment
• Managing a multimillion-dollar store, driving sales and meeting financial targets
• Implementing brand vision and strategy
• Prioritizing customer experience to ensure memorable interactions
• Fostering a people-first culture by empowering and developing your team
• Providing coaching, support, and feedback to achieve results
• Recruiting, selecting, and onboarding new team members
• Delivering a seamless omni-channel experience, including online order preparation
• Maintaining visual merchandising standards to ensure store excellence
• Creating a fun and safe environment for customers and staff

Ideal Candidate:

• Team-oriented with a passion for excellence in sales, operations, and loss prevention
• Experienced and passionate about delivering memorable customer experiences
• A motivating coach capable of inspiring a large team of brand ambassadors
• Retail Store Manager experience in a fast-paced environment
• Driven with a proactive, 'Make it Happen' attitude
• Strategic thinker with a proven track record in sales growth and KPI achievement
• Skilled in roster management and wage control

At Accent Group Limited, we value diversity and inclusion, fostering an environment where everyone can be themselves. We acknowledge the Traditional Owners and custodians of the land, including Aboriginal, Torres Strait Islander, and Maori peoples.