Hybrid Retail Team Member | Tech & Entertainment

SmartRecruiters, Inc.; Australia; Remote; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Beny benefits app

Hybrid working (eligible roles)

12 weeks parental leave

Employee Assistance Program (EAP)

Staff discounts across JB Hi-Fi Group

Job summary

JB Hi-Fi in Australia is seeking a Retail Team Member to help deliver a high standard of customer service across the store, from front‑of‑store to back‑of‑house. You will contribute to a fast‑paced, high‑performance culture and ensure the in‑store experience aligns with the JB Hi‑Fi brand.

You are passionate about home entertainment and technology, enthusiastic and customer‑focused, with strong communication skills to connect with a diverse range of customers.

Qualifications

• Passion for home entertainment, music, movies or technology.
• Energetic, motivated and results‑driven.
• Strong customer focus with effective communication for diverse customers.
• Ability to contribute to a high‑performing store environment.

Responsibilities

• Create and support a high‑performance culture to ensure great customer experience.
• Assist across store areas from customer facing to back‑of‑house tasks.
• Provide high levels of customer service before, during and after sales.
• Support merchandising and stock delivery/receiving processes.

Skills

Home entertainment passion

Enthusiastic

Customer focus

Communication skills

Job description

JB Hi-Fi in Australia is seeking a Retail Team Member to help deliver a high standard of customer service across the store, from front‑of‑store to back‑of‑house. You will contribute to a fast‑paced, high‑performance culture and ensure the in‑store experience aligns with the JB Hi‑Fi brand.

You are passionate about home entertainment and technology, enthusiastic and customer‑focused, with strong communication skills to connect with a diverse range of customers.