Hybrid Liability Claims Consultant – Injury & Property

Crawford & Company; Queensland; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements forgreater

Exposure to complex and interestingli

Clear career progression opportunities

Ongoing training, development and tech

Be part of a collaborative team

Job summary

Crawford & Company is seeking a Liability Claims Consultant in Australia to manage personal injury and property liability claims from lodgement through to settlement. You will build industry relationships, advise clients, and contribute to favorable outcomes across a diverse claims portfolio.

The role offers hybrid working arrangements, exposure to complex claims across jurisdictions, and clear career progression within a global organisation.

Qualifications

• Experience managing liability claims.
• Strong understanding of legislation and claims handling practices.
• Strong analytical, problem-solving and decision-making abilities.
• Ability to prioritise workloads and work autonomously.
• High attention to detail and strong organisational skills.

Responsibilities

• Managing a portfolio of liability claims from lodgement through to settlement.
• Assessing coverage, liability and claim quantum in line with legislation and policy requirements.
• Investigating and managing complex personal injury and property liability claims.
• Providing technical advice and recommendations to clients and stakeholders.
• Participating in client reviews and claims strategy discussions.
• Managing escalated claims matters and complaints where required.
• Building and maintaining strong relationships with clients, solicitors, brokers and external service providers.

Skills

Liability claims

Legislation knowledge

Analytical thinking

Problem-solving

Autonomous work style

Attention to detail

Education

Tertiary qualifications in Law, Business, Insurance or related discipline

Job description

Crawford & Company is seeking a Liability Claims Consultant in Australia to manage personal injury and property liability claims from lodgement through to settlement. You will build industry relationships, advise clients, and contribute to favorable outcomes across a diverse claims portfolio.

The role offers hybrid working arrangements, exposure to complex claims across jurisdictions, and clear career progression within a global organisation.