Hybrid IT Solutions Engineer – Collaboration Tools Lead

ARM; Town of Cambridge; Presencial; AUD 100 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working model

Recruitment accommodations

Diversity and equal opportunity

Resumo da oferta

ARM in Cambridge is seeking an IT Solutions Engineer to lead the technical deployment of communication and collaboration tools. You will work closely with colleagues to understand workflows, research trends, and implement new technologies in partnership with suppliers.

The role requires in-office presence at Cambridge for at least two days per week to collaborate effectively. The successful candidate will manage services across Zoom, Slack, Microsoft tools, and related infrastructure, applying

Qualificações

• In-depth knowledge of Zoom features including AI, integrations, apps, and agents.
• Technical expertise with audio-visual equipment to improve uptime.
• Experience in developing Slack applications and integrating APIs.
• Practical experience with the Microsoft ecosystem for integration and automation.
• Ability to collaborate with colleagues, technical teams, and suppliers on projects.

Responsabilidades

• Serve as the technical lead for various communication and collaboration tools.
• Improve user experience by understanding workflows and researching industry trends.
• Identify and implement new technologies in collaboration with partners.
• Manage a wide range of services including Zoom, Meeting Rooms, Slack, Microsoft tools, Telephony, Printers, Google services, Internal Events, Visitor Management, Desk Booking, and Digital Signage.
• Test and onboard new tools while integrating existing ones.
• Collaborate on office design projects and develop applications.
• Analyze adoption data and provide support to colleagues.

Conhecimentos

Collaboration

APIs

Ferramentas

Zoom

Slack

Microsoft 365

APIs

AV equipment

Descrição da oferta de emprego

ARM in Cambridge is seeking an IT Solutions Engineer to lead the technical deployment of communication and collaboration tools. You will work closely with colleagues to understand workflows, research trends, and implement new technologies in partnership with suppliers.

The role requires in-office presence at Cambridge for at least two days per week to collaborate effectively. The successful candidate will manage services across Zoom, Slack, Microsoft tools, and related infrastructure, applying