Hybrid Health Insurance Customer Experience Specialist

Jarnac holdings Pty ltd; Sydney; Hybride; AUD 68 000 - 83 000; Plein temps

Avantages offerts par ce poste

Hybrid work after training

Structured onboarding and training

Ongoing coaching and development

Résumé du poste

Jarnac Holdings Pty Ltd in Sydney is seeking a Customer Service Specialist to handle inquiries, process orders, and provide accurate product information across phone and email. This permanent, full-time role offers a $75,000 salary package with potential annual bonus and hybrid working flexibility after training, plus structured onboarding and ongoing development.

Join a collaborative team focused on quality health insurance solutions and delivering exceptional customer experiences across the

Qualifications

• Experience in customer service, contact centre, banking, insurance or superannuation.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Excel for reporting.

Responsabilités

• Handle calls and emails from customers, processing orders and requests.
• Maintain customer service and logistics registers with timely updates.
• Build customer loyalty through professional, courteous service.
• Collaborate with sales and finance to address customer needs.
• Conduct shipping and invoicing in the inventory system.
• Provide admin support and manage customer records.

Connaissances

Customer service

Communication

Office administration

Excel

Description du poste

Jarnac Holdings Pty Ltd in Sydney is seeking a Customer Service Specialist to handle inquiries, process orders, and provide accurate product information across phone and email. This permanent, full-time role offers a $75,000 salary package with potential annual bonus and hybrid working flexibility after training, plus structured onboarding and ongoing development.

Join a collaborative team focused on quality health insurance solutions and delivering exceptional customer experiences across the