Hybrid Dental Assistant & Front Desk Specialist

Gorilla Jobs; Melbourne; Sur place; AUD 30 000 - 41 000; Plein temps

Résumé du poste

Gorilla Jobs is seeking a versatile Dental Assistant / Receptionist for a reputable Melbourne dental practice. You will combine chairside assisting with front-desk duties to deliver a seamless patient experience from arrival to treatment completion.

Join a friendly team in a modern practice environment. The role offers varied responsibilities across clinical and administrative duties, with opportunities for career development and a supportive workplace culture.

Qualifications

• Previous experience as a Dental Assistant
• Dental reception or administrative experience is advantageous
• Confident communication and customer service skills
• Strong organisational abilities and attention to detail
• Experience with dental software such as D4W, EXACT or similar is advantageous

Responsabilités

• Providing chairside assistance to Dentists during general dental procedures
• Assisting with examinations, fillings, extractions, crowns and preventative treatments
• Preparing treatment rooms and maintaining clinical equipment
• Following infection control and sterilisation procedures
• Supporting patients throughout their dental appointments
• Maintaining accurate clinical records and patient information
• Understanding of dental terminology and common treatment procedures
• Ability to multitask between clinical and administrative responsibilities
• A friendly, professional and patient-focused approach
• Strong teamwork skills and a proactive attitude
• Welcoming patients and managing front-desk enquiries
• Scheduling and coordinating patient appointments
• Answering telephone calls and responding to emails
• Processing payments and assisting with health fund claims
• Managing patient records and updating practice management systems
• Coordinating appointment confirmations, recalls and follow-ups
• Supporting Dentists and the wider team with daily administrative tasks
• Helping maintain a positive and professional patient experience

Connaissances

Chairside assistance

Front desk

Customer service

Multitasking

Teamwork

Outils

D4W

EXACT

Description du poste

Gorilla Jobs is seeking a versatile Dental Assistant / Receptionist for a reputable Melbourne dental practice. You will combine chairside assisting with front-desk duties to deliver a seamless patient experience from arrival to treatment completion.

Join a friendly team in a modern practice environment. The role offers varied responsibilities across clinical and administrative duties, with opportunities for career development and a supportive workplace culture.