Dental Assistant / Receptionist | Melbourne VIC

Gorilla Jobs; Melbourne; On-site; AUD 30,000 - 41,000; Full time

Job summary

Gorilla Jobs is seeking a versatile Dental Assistant / Receptionist for a reputable Melbourne dental practice. You will combine chairside assisting with front-desk duties to deliver a seamless patient experience from arrival to treatment completion.

Join a friendly team in a modern practice environment. The role offers varied responsibilities across clinical and administrative duties, with opportunities for career development and a supportive workplace culture.

Qualifications

• Previous experience as a Dental Assistant
• Dental reception or administrative experience is advantageous
• Confident communication and customer service skills
• Strong organisational abilities and attention to detail
• Experience with dental software such as D4W, EXACT or similar is advantageous

Responsibilities

• Providing chairside assistance to Dentists during general dental procedures
• Assisting with examinations, fillings, extractions, crowns and preventative treatments
• Preparing treatment rooms and maintaining clinical equipment
• Following infection control and sterilisation procedures
• Supporting patients throughout their dental appointments
• Maintaining accurate clinical records and patient information
• Understanding of dental terminology and common treatment procedures
• Ability to multitask between clinical and administrative responsibilities
• A friendly, professional and patient-focused approach
• Strong teamwork skills and a proactive attitude
• Welcoming patients and managing front-desk enquiries
• Scheduling and coordinating patient appointments
• Answering telephone calls and responding to emails
• Processing payments and assisting with health fund claims
• Managing patient records and updating practice management systems
• Coordinating appointment confirmations, recalls and follow-ups
• Supporting Dentists and the wider team with daily administrative tasks
• Helping maintain a positive and professional patient experience

Skills

Chairside assistance

Front desk

Customer service

Multitasking

Teamwork

Tools

D4W

EXACT

Job description

Our client is a reputable dental practice in Melbourne, dedicated to delivering exceptional dentistry and creating a positive experience for every patient.

With a friendly team, a commitment to quality care and an organised working environment, our client offers a rewarding opportunity for a versatile dental professional who enjoys both clinical assisting and front-desk responsibilities.

Our client is looking for a Dental Assistant / Receptionist who can confidently support Dentists while also helping to ensure smooth daily practice operations.

About the Position This is an excellent opportunity for an organised and personable Dental Assistant who enjoys variety in their working day.

You will combine hands-on chairside assisting with dental reception and administrative responsibilities, helping to deliver a seamless patient experience from the moment patients arrive through to the completion of their treatment.

Your responsibilities will include:

Clinical Duties

• Providing chairside assistance to Dentists during general dental procedures


• Assisting with examinations, fillings, extractions, crowns and preventative treatments


• Preparing treatment rooms and maintaining clinical equipment


• Following infection control and sterilisation procedures


• Supporting patients throughout their dental appointments


• Maintaining accurate clinical records and patient information


• Understanding of dental terminology and common treatment procedures


• Ability to multitask between clinical and administrative responsibilities


• A friendly, professional and patient-focused approach


• Strong teamwork skills and a proactive attitude

Reception & Administration Duties

• Welcoming patients and managing front-desk enquiries


• Scheduling and coordinating patient appointments


• Answering telephone calls and responding to emails


• Processing payments and assisting with health fund claims


• Managing patient records and updating practice management systems


• Coordinating appointment confirmations, recalls and follow-ups


• Supporting Dentists and the wider team with daily administrative tasks


• Helping maintain a positive and professional patient experience

Key Requirements

• Previous experience working as a Dental Assistant


• Dental reception or administrative experience is highly regarded


• Confident communication and customer service skills


• Strong organisational abilities and excellent attention to detail


• Experience with dental software such as D4W, EXACT or similar is advantageous


• Understanding of dental terminology and common treatment procedures


• Ability to multitask between clinical and administrative responsibilities


• A friendly, professional and patient-focused approach


• Strong teamwork skills and a proactive attitude

On Offer

• Varied and engaging responsibilities across clinical and administrative duties


• Opportunity to utilise and further develop a broad range of skills


• Friendly and supportive dental team


• Modern practice environment


• Opportunities for career progression in dental assisting or practice administration


• Exposure to different areas of dental practice operations


• Competitive remuneration based on experience


• A positive workplace where your contribution is valued

Charlotte Vyvyan – Associate, Gorilla Jobs Dental Division

Email: *********@gorillajobs.com.au

Phone: [phone] ***

All applications and enquiries will be handled confidentially.

Additional information

• Enjoy a varied role combining chairside and reception duties


• Utilise your dental administration and patient care skills


• Supportive practice with excellent career development

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