Hybrid Clinical Site Coordinator – Sydney

ICON Clinical Research; Sydney; Hybrid; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings

Retirement planning offerings

Global Employee Assistance Programme (

Life assurance

Flexible country-specific benefits

Job summary

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.

You will contribute to scientific operations activities, taking responsibility for deliverables and working collaboratively.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or a related field or equivalent experience.
• Initial experience in clinical research, administration, or a similar regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks, priorities, and deadlines.
• High attention to detail and accuracy in documentation and data entry.
• Effective written and verbal communication skills with a customer-focused approach to site support.
• Proficiency with MS Office and comfort with electronic systems and databases.
• Ability to work collaboratively in a team environment and adapt to changing priorities.
• Willingness to travel as required (approximately 10%).

Responsibilities

• Support site activation activities, including collection, review, and tracking of essential documents and approvals.
• Maintain up-to-date site information and status in trial management systems and trackers.
• Assist CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinate logistics for site visits and meetings, including scheduling and documentation preparation.
• Ensure accurate filing and maintenance of essential documents for inspections and audits.
• Collaborate with internal stakeholders to support timely site payment processing and issue resolution.
• Contribute to process improvement initiatives and share best practices to enhance site support efficiency.

Skills

Life sciences background

Clinical research exposure

Organizational skills

Attention to detail

Communication skills

Team collaboration

Travel willingness

Education

Bachelor's degree in life sciences or related field

Equivalent experience in clinical environment

Tools

MS Office

Trial management systems

Job description

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a Clinical Site Associate at ICON, you will support site management activities and ensure that clinical trials are conducted efficiently, compliantly, and to the highest quality standards.

You will contribute to scientific operations activities, taking responsibility for deliverables and working collaboratively.