Hybrid Clinical Site Associate — Sydney (Site Support)

ICON Full Service & Corporate Support; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings

Retirement planning offerings

LifeWorks EAP

Life assurance

Flexible benefits

Job summary

ICON Full Service & Corporate Support – Sydney NSW is seeking a Clinical Site Associate for a permanent hybrid role. You will support site management activities and ensure trials are conducted efficiently, compliantly, and to high quality standards.

Key responsibilities include site activation, document collection and approvals, keeping trial systems up to date, and coordinating site visits with timely follow-up.

Qualifications

• Bachelor's degree in life sciences, healthcare, business, or a related field.
• Initial experience in clinical research, administration, or a regulated environment is preferred.
• Strong organisational skills with the ability to manage multiple tasks, priorities and deadlines.
• High attention to detail and accuracy in documentation and data entry.
• Effective written and verbal communication, with a customer-focused approach to site support.
• Proficiency with MS Office and comfort working with electronic systems and databases.
• Willingness to travel as required (approximately 10%).

Responsibilities

• Supporting site activation activities, including the collection, review, and tracking of essential documents and approvals.
• Maintaining up-to-date site information and status in clinical trial management systems and trackers.
• Assisting CRAs and project teams with site communications, follow-up, and resolution of site-level queries.
• Coordinating logistics for site visits and meetings, including scheduling, documentation preparation, and follow-up actions.
• Ensuring accurate filing and maintenance of essential documents to support inspection and audit readiness.
• Collaborating with internal stakeholders to support timely site payment processing and issue resolution.
• Contributing to process improvement initiatives and sharing best practices to enhance site support efficiency.

Skills

Organisational skills

Attention to detail

Written and verbal communication

Team collaboration

Education

Bachelor's degree (life sciences/healthcare/business)

Tools

MS Office

Job description

ICON Full Service & Corporate Support – Sydney NSW is seeking a Clinical Site Associate for a permanent hybrid role. You will support site management activities and ensure trials are conducted efficiently, compliantly, and to high quality standards.

Key responsibilities include site activation, document collection and approvals, keeping trial systems up to date, and coordinating site visits with timely follow-up.