HVAC Trade Counter Associate — Customer Care & Deliveries

Reece Australia Pty Ltd; Iluwurru; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Bonuses

Annual leave

Learning programs

Product discounts

Reece Boost

Parental leave

Job summary

Reece HVAC Alexandria is seeking a Trade Counter Assistant to support tradespeople and contractors with products, quotes, and branch operations. You’ll help customers in person and over the phone, assist with stock, and assist with deliveries using a company vehicle.

The role requires prior retail or customer service experience, the ability to manage stock and displays, and a proactive, tech-savvy approach with a valid driver’s license. A supportive team and growth opportunities are offered.

Qualifications

• Experience in retail sales or customer service.
• Able to pick orders, maintain shop floor displays, and ensure information is accurate.
• Tech-savvy and open to learning new systems.
• Must have a clean, valid driver’s license.

Responsibilities

• Provide customer service and information about products.
• Provide quotes in person and over the phone.
• Undertake pick, pack and stock control activities.
• Help keep the branch tidy and safe.
• Make deliveries to customers using a company vehicle.

Skills

Customer service

Retail sales

Stock control

Technical aptitude

Driver license

Job description

Reece HVAC Alexandria is seeking a Trade Counter Assistant to support tradespeople and contractors with products, quotes, and branch operations. You’ll help customers in person and over the phone, assist with stock, and assist with deliveries using a company vehicle.

The role requires prior retail or customer service experience, the ability to manage stock and displays, and a proactive, tech-savvy approach with a valid driver’s license. A supportive team and growth opportunities are offered.