Human Resources Officer

NSW Health; Sydney; On-site; AUD 86,000 - 88,000; Full time

Job summary

NSW Health, within NSW Ambulance at the State Operations Centre in Sydney Olympic Park, seeks a Temporary Full‑Time Senior Administrative Assistant Grade 3 to support Workforce Planning and Programs. The role involves HR-related tasks, recruitment, reporting, and admin duties across the People & Culture Directorate.

As the first point of contact for clients, you will use Microsoft Office, TRIM, and StaffLink to enter, maintain records, generate documentation, and provide timely, accurate

Qualifications

• Interpret and apply policies to fulfill organisational goals.
• Provide operational support by responding to inquiries and resolving issues.
• Strong written and verbal communication skills.

Responsibilities

• Support recruitment processes and HR activities.
• Maintain records and reporting using HR software.
• Provide administrative support and assist staff movements.

Skills

Policy interpretation

Administrative support

Communication skills

Reporting

MS Office

Tools

TRIM

StaffLink

Microsoft Office

Job description

Employment Type: Temporary Full time (Up to 12 months with possible extension)
Salary Range:$86,242 - $88,385 per annum + super and annual leave loading (Snr Admin Assist Gde 3)
Location:NSW Ambulance State Operations Centre, Sydney Olympic Park
Closing Date:11:59 PM, Sunday 18 October 2026

About the opportunity

In order to support the changing priorities of Workforce Planning and Programs within the People and Culture Directive. HR Officers within Workforce Planning and Programs will be undertaking a range of human resources related functions and activities including recruitment, human resources and human resources reporting.In order to support the changing priorities of the People & Culture Directorate, HR Officers will rotate through all sections of the Directorate undertaking a range of human resources related functions and activities including recruitment, human resources, learning and development, healthy workplace strategies and human resources reporting. As the first point of contact for a range of People & Cultures clients, the role of a HR Officer is to provide effective and timely administrative support for a range of functions within People & Culture Workforce Planning and Programs requiring flexibility and adaptability and the ability to learn new functional activities and concepts quickly, ultimately becoming familiar with the key duties of administrative requirements within the identified sections. While activities undertaken in Workforce Planning and Programs will be directly aligned to the work within a specific portfolio, duties may include the use of Microsoft Office to generate a range of documentation, clerical support, use of associated People & Culture Software programs to enter and maintain records and reporting, liaising and obtaining information relevant to recruitment and staff movement processes, documentation and file management including use of TRIM and StaffLink, and database maintenance.

About you

To be successful, you will bring:

• Adept at interpreting and applying relevant policies and procedures to fulfil organisational goals.
• Skilled in delivering operational support by responding to inquiries, accurately resolving queries, sharing precise information, and escalating issues as necessary.
• Competent in handling high-level administrative tasks with excellent written and verbal communication skills.
• Experienced in reporting on various matters, with the ability to provide progress updates, highlight trends, and support decision-making.
• Strong focus on building and maintaining relationships across a large organisation.
• A team player dedicated to collaborating to enhance service delivery.

Need Further Information

Additional Information

• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill ongoing and temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.
• Applicants are expected to provide responses that reflect their own knowledge, experience, and understanding of the role.
• Any AI assisted content should still reflect your own capability; candidates may be asked to discuss or demonstrate examples during interview.
• If you are currently a Paramedic or in a role that is covered by the NSW Ambulance Death and Income Protection Benefits (State) Award 2022, please ensure that you have sought advice prior to accepting this position. For further information please contact Paramedic Insurance via***************@health.nsw.gov.au

Our Commitment

NSW Ambulance is committed to achieving a diverse workforce that reflects the communities we serve. All are welcome to apply, including women, Aboriginal People, people from culturally diverse backgrounds, refugees, people of diverse genders and sexuality, and people living with a disability. We value the knowledge, skills, experiences, and perspectives thatall people bring to our organisation, patients, communities, and workforce.

If you are an Aboriginal job applicant and wish to obtainmore information about applying for a role with NSW Ambulance, please contact our Aboriginal Workforce Engagement Coordinator via ***************@health.nsw.gov.auor visit Stepping Up. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health - visit https://www.steppingup.health.nsw.gov.au/

If you wish to discuss any changes to the process, you may need to present yourbest self, including accessibility requirements; please contact the panel convenor or recruitment team for support at NSW Ambulance Corporate Recruitment Team via ***************@health.nsw.gov.au.

Additionally, you can contact the NSW Ambulance Diversity & Inclusion Team at***************@health.nsw.gov.au

Child Safe Employment

NSW Ambulanceis dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementingthe Child Safe Standards.We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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