Human Resources Manager

Capella Hotels and Resorts; Council of the City of Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

A luxury hotel brand in Sydney is seeking an HR Manager to oversee daily department operations, manage recruitment, and enhance employee engagement while ensuring compliance. The ideal candidate has 2+ years experience in HR at luxury hotels and holds relevant tertiary education. This role offers a vibrant workplace and several employee benefits, including training opportunities and complimentary meals.

Benefits

Complimentary meals

Discounts for hotels and group bookings

Employee Assistance Program (EAP)

Qualifications

• Minimum 2 years of experience in a similar role at luxury hotels/resorts.
• Familiar with Fair Work, WH&S, and Workers' Compensation.
• Passionate about the hotel and hospitality industry.

Responsibilities

• Oversee recruitment and employee engagement.
• Implement HR strategies to support business objectives.
• Support training for exceptional guest service.

Skills

People skills

Organisational skills

Knowledge of HRIS systems

Understanding of hospitality industry standards

Education

Tertiary education in Hospitality or Human Resources

Tools

HRIS (Zambion)

Job description

About Capella Hotels And Resorts

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney

Capella Sydney is the culmination of a stunning transformation of the heritage-listed Department of Education sandstone building, into a luxury hotel that will welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney will become the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

Position Summary

This position is based in Capella Sydney and reports to the Director of Human Resources. You will be responsible for the overall smooth daily running of the department. Working closely with the members of the Human Resources team, overseeing recruitment, assisting with learning and development, payroll processing, and employee engagement. Additionally, focus on delivering exceptional service to our colleagues, providing empathy, care, and support to enable Capella’s success, while ensuring compliance with all applicable laws, regulations, and operating procedures.

The Role

• Assists in identifying key drivers of colleague satisfaction and supports managers in addressing issues with written plans and actions.
• Assists in the implementation of Human Resources strategies and initiatives to support business objectives.
• Coordinate with departments and HR colleagues on learning and development, job management, recruitment strategy, and planning.
• Supports the growth and performance of individuals, coaching and succession planning.
• Supports the hotel’s focus on providing Capella excellence through training and assisting others to train people to provide exceptional service to the hotel’s external customers (guests).
• Ensure all local legislation compliance and integrity are upheld at all times.

Talent Profile

• Tertiary education in Hospitality or Human Resources related.
• Minimum 2 years of experience in a similar role at luxury hotels/resorts.
• Hotel operational experience is preferred.
• Familiar with HRIS (Zambion).
• Highly organised with excellent people skills.
• Passionate about the hotel and hospitality industry.
• Well-versed in the Hospitality Industry General Award.
• Familiar with Fair Work, WH&S, and Workers' Compensation.
• Must have valid existing work rights in Australia.

Working with Capella Sydney

• Join a vibrant and nurturing workplace.
• Work in elegantly designed areas while enjoying amenities in a historic building.
• Benefit from online LinkedIn training courses aimed at your personal and professional growth.
• Savour complimentary meals during your shifts.
• Enjoy discounts for hotels and group bookings.
• Employee Assistance Program (EAP) provides confidential counselling and support.
• Celebrate your birthday with a special leave.
• Embrace opportunities for growth and advancement within the organisation.
• Please note that only shortlisted candidates will be contacted.