Human Resources (Hr) Manager

Prestige In Home Care; Melbourne; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Birthday Off

Training Hub access

Mentoring and leadership programs

Volunteer Day

Wellbeing support

Team events

Job summary

Prestige Inhome Care in Melbourne is seeking an experienced Manager to lead our HR operations and business partnering function. Reporting to the Chief People Officer, you will oversee the delivery of day-to-day People & Culture services across the employee lifecycle, ensuring leaders receive timely, practical and commercially sound support.

Leading a small team, you'll partner closely with operational leaders to manage workforce challenges, employee relations matters and compliance

Qualifications

• Experience leading HR in the services industry.
• Strong knowledge of employment legislation and industrial relations.
• Proven track record in employee relations and performance management.

Responsibilities

• Lead and develop the People & Culture Business Partnering team.
• Partner with leaders on employee relations, performance, and workforce planning.
• Manage complex employee relations and Fair Work matters.
• Oversee HR processes, compliance and records, ensuring audit readiness.
• Leverage AI to streamline HR processes and improve efficiency.

Skills

HR Business Partnering

HR Operations leadership

Employment legislation

Industrial relations

Employee relations

Stakeholder management

HR systems

Data & workforce analytics

Leadership & coaching

Education

HR qualifications preferred

Tools

HRIS

AI-enabled HR tools

Job description

• Human Resources & Talent Acquisition
• Management
• Melbourne
• Permanent / Full Time

10/6/2026

• Join an AFR BOSS Best Places to Work organisation (2 years running)
• A growing, purpose-driven business making a real difference in the community
• Moorabbin Head Office location with a hybrid working environment

ABOUT US

At Prestige Inhome Care, we’re more than a care provider, we’re a family committed to improving lives by supporting people to remain safe, independent, and comfortable in their own homes.

For over 20 years, we’ve delivered high-quality, person-centred care to our communities. As we continue to grow, we are investing in our people, leadership and capability to ensure we deliver the best outcomes for both our clients and our teams.

ABOUT THE ROLE

We're seeking an experienced Manager to lead our HR operations and business partnering function.

Reporting to the Chief People Officer, you will oversee the delivery of day-to-day People & Culture services across the employee lifecycle, ensuring leaders receive timely, practical and commercially sound support. Leading a small team, you'll partner closely with operational leaders to manage workforce challenges, employee relations matters, performance outcomes and compliance requirements.

This is a hands‑on leadership role focused on delivering excellent people services, building leadership capability and ensuring HR processes, systems and practices operate efficiently and effectively across the business.

KEY RESPONSIBILITIES

• Lead and develop the People & Culture Business Partnering team to deliver high-quality HR services and support
• Partner with leaders on employee relations, performance management, workforce planning and people matters
• Manage complex employee relations and industrial relations matters, including investigations, disciplinary processes and Fair Work matters
• Oversee HR operational processes, compliance activities and employee records to ensure accuracy and audit readiness
• Leverage AI and technology tools to streamline HR processes, reduce manual administration and improve operational efficiency across the employee lifecycle.

ABOUT YOU

You are an experienced HR leader who enjoys solving problems, building strong relationships and helping leaders navigate people challenges with confidence. You bring a pragmatic and service-focused approach, balancing operational excellence with sound judgement and commercial thinking.

Comfortable working in a fast-paced environment, you know how to influence outcomes, manage competing priorities and build trust at all levels of the organisation. Most importantly, you're passionate about delivering great people experiences and supporting teams to perform at their best.

YOU WILL BRING

• HR Business Partnering or HR Operations leadership experience gained in the services industry
• Strong knowledge of employment legislation, industrial relations and employee relations practices
• Experience managing complex performance, conduct and workplace matters
• Proven experience leading and developing teams
• Strong problem‑solving, communication and stakeholder management skills
• Experience working with HR systems and workforce data
• Relevant HR qualifications preferred
• Aged care or home care sector exposure an advantage

WHAT’S IN IT FOR YOU?

We’re proud to be recognised as one of AFR BOSS Best Places to Work for two consecutive years — a reflection of our supportive, values‑driven culture.

When you join Prestige, you’ll enjoy:

• Your Birthday Off – celebrate your special day
• Grow and Learn – access to our Training Hub, 5 days study leave, mentoring and leadership programs
• A Warm Welcome – tailored onboarding and support
• Give Back – one paid Volunteer Day each year
• Celebrate Together – awards nights, events and team activities
• Wellbeing Support – confidential counselling through our Employee Assistance Program (EAP)

At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive.