Human Resources Business Partner

Ticketek Entertainment Group; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Hybrid and flexible working

Parental leave for everyone

Annual leave + extra leave options

Employee Assistance Program (EAP)

Volunteer day

Job summary

Ticketek Entertainment Group (TEG) in Sydney seeks an experienced HR Generalist/People Partner to advise leaders on people matters, culture and change, and to help shape teams for the future. You will lead end-to-end recruitment, manage employee relations, and deliver programs that improve performance and the employee experience, while ensuring Fair Work compliance and policy adherence.

Hybrid and flexible working is available, with strong development opportunities and a supportive, inclusive

Qualifications

• A Human Resources or related Business degree is required with approx. 6 years’ experience in a generalist HR Advisor or Business Partner role
• Self-starter who identifies improvements and drives change
• Strong attention to detail with ability to manage competing priorities in a fast-paced environment
• Excellent communicator with a commitment to diversity, equity and inclusion
• Strong stakeholder management and credibility influencing senior leaders on people and hiring decisions
• Experience across recruitment, training, employee relations with HRIS/ATS knowledge
• Practical knowledge of the Fair Work Act and Modern Awards

Responsibilities

• Partner with leaders as a trusted HR advisor from onboarding to offboarding
• Manage complex employee relations matters, investigations and disputes
• Develop and deliver people programs to support business priorities and enhance the employee experience
• Support organisational design and change for leaders and teams
• Partner with hiring managers to scope roles and manage end-to-end recruitment
• Maintain compliance with HR policies and Fair Work obligations
• Desirable: experience in live entertainment, ticketing, media or agency environments or APAC hiring

Skills

HR advisor

Stakeholder mgmt

Change management

Recruitment

Diversity & inclusion

Education

HR degree

Tools

HRIS

ATS

Job description

Ticketek Entertainment Group (TEG) is an integrated live entertainment group that helps people discover, access and experience the unforgettable. With over 50 years of legacy, we bring the best live content, ticketing and technology together to create collective experiences that celebrate our shared humanity.

The Role

Sitting within our People team, this role partners with leaders across the business to shape a workplace where our people can do their best work. You’ll bring strategic thinking and genuine care in equal measure, advising leaders on everything from day-to-day people matters to culture and change while also partnering with leaders to help shape and build their teams for the future.

Outcomes to Deliver

• Partner with leaders as a trusted HR advisor, giving practical advice and hands-on support from onboarding through to offboarding
• Manage complex and sensitive employee relations matters, including investigations and disputes.
• Develop and deliver people programs that support business priorities and strengthen our people’s experience, including performance reviews, recognition and employee surveys
• Support leaders and teams through organisational design and change.
• Partner with hiring managers to scope roles and support end-to-end recruitment, from job ad through to offer and onboarding handover, so every candidate has a great experience
• Maintain compliance with HR policies and Fair Work obligations

Capabilities to Bring

• A Human Resources or related Business degree, with approximately 6 years’ experience in a generalist HR Advisor or Business Partner-style role
• A self-starter who takes the initiative to identify improvements, drive change and keep things moving forward without waiting to be asked
• Strong attention to detail and critical, lateral thinking, with the ability to manage competing priorities in a fast-paced environment.
• Excellent communicator with an instinct for how words make people feel, and a genuine commitment to diversity, equity and inclusion
• Strong stakeholder management skills and credibility influencing senior leaders on both people and hiring decisions
• Demonstrated experience across core HR functions including recruitment, training, employee relations supported by working knowledge of HRIS and ATS systems
• Practical, working knowledge of the Fair Work Act and Modern Awards

Desirable experience:

• Experience in live entertainment, ticketing, media or agency environments, or hiring across APAC, is advantageous but not essential.

About TEG

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

• Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
• A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
• Flexibility: Hybrid and flexible working, with flexible hours where your role allows
• Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
• Leave, your way: Annual leave plus extras like birthday leave and purchase leave
• Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
• Giving back: One paid volunteer day a year to support our community
• Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
• Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

Learn more about TEG here – www.TEG.com.au