HSE Business Partner

Connect Sydney; Canberra; On-site; AUD 110,000 - 150,000; Full time

Job summary

Service Stream seeks an experienced HSE Business Partner to support ACT operations, partnering with leaders to strengthen safety capability and drive proactive risk management in the field.

You will coach frontline teams, lead site assurance activities, investigations, and safety meetings, while embedding HOP and learning culture principles across our telecoms projects in Canberra.

Qualifications

• Minimum 2 years' experience in a Health, Safety and Environment role.
• Strong knowledge of WHS legislation, standards, and management systems.
• Experience conducting incident investigations and writing investigation reports.
• Ability to influence and coach frontline leaders.
• Excellent stakeholder engagement and communication skills.
• Strong organisational skills and ability to manage competing priorities.
• Proficiency using Microsoft 365 and digital HSE reporting platforms.

Responsibilities

• Partner with frontline leaders and service partners to strengthen safety capability and accountability.
• Provide coaching and mentoring to operational teams on critical risk controls and safe work practices.
• Conduct site inspections, observations, audits, and assurance activities.
• Lead incident investigations and contribute to continuous improvement initiatives.
• Facilitate safety meetings, learning teams, and operational engagement activities.
• Support injury management and return‑to‑work processes.
• Maintain HSE reporting requirements across internal and client systems.
• Drive positive safety outcomes through visible leadership and field engagement.
• Champion a Human and Organisational Performance (HOP) and learning culture approach to safety.

Skills

Stakeholder engagement

Coaching

Field leadership

Communication skills

Education

Certificate IV in WHS

ICAM qualification

Current Australian Driver's Licence

Tools

MS 365

HSE reporting software

Job description

Primary Location Canberra, ACT

Job Description Summary

Are you an HSE professional who prefers being in the field rather than behind a desk? At Service Stream, we're looking for an experienced HSE Business Partner to partner with operational leaders, influence safe work practices, and help strengthen safety capability across our telecommunications projects throughout the ACT. This is a highly visible role where you'll work alongside frontline teams, coach leaders, conduct site assurance activities, and drive meaningful safety outcomes. If you're passionate about critical risk management, learning culture principles, and creating safer workplaces through engagement rather than enforcement, we'd like to hear from you.

About the Role

Reporting to the HSE State Lead, you'll be responsible for supporting operational teams through visible field leadership, coaching, assurance activities, and practical safety guidance. You'll play a key role in developing leadership capability and embedding a proactive safety culture across the business.

Key Responsibilities

• Partner with frontline leaders and service partners to strengthen safety capability and accountability
• Provide coaching and mentoring to operational teams on critical risk controls and safe work practices
• Conduct site inspections, observations, audits, and assurance activities
• Lead incident investigations and contribute to continuous improvement initiatives
• Facilitate safety meetings, learning teams, and operational engagement activities
• Support injury management and return-to-work processes
• Maintain HSE reporting requirements across internal and client systems
• Drive positive safety outcomes through visible leadership and meaningful field engagement
• Champion a Human and Organisational Performance (HOP) and learning culture approach to safety

What We're Looking For

You are a practical, solutions focused safety professional with exceptional communication skills, who builds credibility through strong relationships and operational understanding, and can effectively engage and influence everyone from frontline workers and Service Partners through to senior leaders and clients. Ideally, you will have:

• Minimum 2 years' experience in a Health, Safety and Environment role
• Strong working knowledge of WHS legislation, standards, and management systems
• Experience conducting incident investigations and writing investigation reports
• Demonstrated ability to influence and coach frontline leaders
• Excellent stakeholder engagement and communication skills
• Strong organisational skills and the ability to manage competing priorities
• Confidence using Microsoft 365 and digital HSE reporting platforms
• Certificate IV in WHS (minimum)
• ICAM Investigation qualification highly regarded
• Current Australian Driver's Licence
• Additional qualifications in WHS, Environment, Construction, Engineering, or a related discipline will be highly regarded

Qualifications

• Certificate IV in WHS (minimum)
• ICAM Investigation qualification highly regarded
• Current Australian Driver's Licence
• Additional qualifications in WHS, Environment, Construction, Engineering, or a related discipline will be highly regarded

Why Join Service Stream?

At Service Stream, safety is more than compliance. We believe in building capability, learning from experience, and supporting our people to succeed. You'll join an organisation that values:

• Safety – We care about our people, customers, and communities
• Delivery – We do what we say we'll do
• People – We support and respect one another
• Accountability – We take ownership of our results

Department Health & Safety

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.