HSE Business Partner

Service Stream; Canberra; On-site; AUD 110,000 - 140,000; Full time

Job summary

Service Stream is seeking an experienced HSE Business Partner to partner with operational leaders across ACT projects, driving safety culture and practical risk controls in the field.

You will coach leaders, conduct site assurance activities, lead investigations, and strengthen safety capability while embedding proactive HOP principles across the organisation.

Qualifications

• Minimum 2 years’ experience in Health, Safety and Environment.
• Strong knowledge of WHS legislation, standards and management systems.
• Experience conducting incident investigations and writing investigation reports.
• Demonstrated ability to influence and coach frontline leaders and stakeholders.

Responsibilities

• Partner with frontline leaders and service partners to strengthen safety capability and accountability.
• Provide coaching and mentoring to operational teams on critical risk controls and safe work practices.
• Conduct site inspections, observations, audits and assurance activities.
• Lead incident investigations and contribute to continuous improvement initiatives.
• Facilitate safety meetings, learning teams and operational engagement activities.
• Support injury management and return-to-work processes.
• Maintain HSE reporting requirements across internal and client systems.
• Drive positive safety outcomes through visible leadership and meaningful field engagement.
• Champion a Human and Organisational Performance (HOP) and learning culture approach to safety.

Skills

Stakeholder engagement

Coaching frontline leaders

Incident investigations

WHS knowledge

Field leadership

Education

Certificate IV in WHS

ICAM Investigation qualification

Driver’s Licence (Australia)

Tools

Microsoft 365

HSE reporting systems

Job description

Primary Location Canberra, ACT

Job Description Summary

Are you an HSE professional who prefers being in the field rather than behind a desk? At Service Stream, we're looking for an experienced HSE Business Partner to partner with operational leaders, influence safe work practices, and help strengthen safety capability across our telecommunications projects throughout the ACT. This is a highly visible role where you'll work alongside frontline teams, coach leaders, conduct site assurance activities, and drive meaningful safety outcomes. If you're passionate about critical risk management, learning culture principles, and creating safer workplaces through engagement rather than enforcement, we'd like to hear from you.

About the Role

Reporting to the HSE State Lead, you'll be responsible for supporting operational teams through visible field leadership, coaching, assurance activities, and practical safety guidance. You'll play a key role in developing leadership capability and embedding a proactive safety culture across the business.

Key Responsibilities

• Partner with frontline leaders and service partners to strengthen safety capability and accountability
• Provide coaching and mentoring to operational teams on critical risk controls and safe work practices
• Conduct site inspections, observations, audits, and assurance activities
• Lead incident investigations and contribute to continuous improvement initiatives
• Facilitate safety meetings, learning teams, and operational engagement activities
• Support injury management and return-to-work processes
• Maintain HSE reporting requirements across internal and client systems
• Drive positive safety outcomes through visible leadership and meaningful field engagement
• Champion a Human and Organisational Performance (HOP) and learning culture approach to safety

What We’re Looking For

You are a practical, solutions focused safety professional with exceptional communication skills, who builds credibility through strong relationships and operational understanding, and can effectively engage and influence everyone from frontline workers and Service Partners through to senior leaders and clients.

Ideally, you will have:

• Minimum 2 years’ experience in a Health, Safety and Environment role
• Strong working knowledge of WHS legislation, standards, and management systems
• Experience conducting incident investigations and writing investigation reports
• Demonstrated ability to influence and coach frontline leaders
• Excellent stakeholder engagement and communication skills
• Strong organisational skills and the ability to manage competing priorities
• Confidence using Microsoft 365 and digital HSE reporting platforms

Qualifications

• Certificate IV in WHS (minimum)
• ICAM Investigation qualification highly regarded
• Current Australian Driver’s Licence
• Additional qualifications in WHS, Environment, Construction, Engineering, or a related discipline will be highly regarded

Why Join Service Stream?

At Service Stream, safety is more than compliance. We believe in building capability, learning from experience, and supporting our people to succeed.

• Safety – We care about our people, customers, and communities
• Delivery – We do what we say we’ll do
• People – We support and respect one another
• Accountability – We take ownership of our results

This is an excellent opportunity for an HSE professional looking to step into a genuine business partnering role where they can make a visible impact across field operations while helping shape a strong and sustainable safety culture.

Service Stream, together with its subsidiaries and affiliates, is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications and utilities industries. We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset management solutions on behalf of our blue chip client base.