Housekeeping Team Leader

Accor Apartments & Realty; Kingscliff; On-site; AUD 55,000 - 70,000; Full time

Job summary

Accor is seeking a Housekeeping Team Leader for Peppers Salt Resort & Spa in Kingscliff. In this role, you will inspire and elevate the housekeeping team, ensure meticulous cleanliness, and drive guest satisfaction. If you have a sharp eye for detail, excellent communication skills, and a passion for hospitality, we want to hear your story.

Benefits

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty Program

Access to Accor’s training platforms

Worldwide Opportunities to grow your career

Qualifications

• Previous experience in Housekeeping is essential.
• Ability to lead and work alongside the team.
• Reliable transportation and availability for various shifts.

Responsibilities

• Lead and motivate the housekeeping team for guest satisfaction.
• Conduct cleaning tasks and ensure cleanliness standards.
• Manage budgets and communicate with departments.

Skills

Attention to detail

Communication

Time management

Interpersonal skills

Job description

Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia Req #5603

Thursday, 17 July 2025

Peppers Salt Resort & Spa Kingscliff is conveniently located just 15 minutes’ drive south of the Gold Coast Airport and is home to some of Australia’s finest beaches and World Heritage listed National Parks. Offering a range of hotel rooms, two and three bedroom apartments, lagoon pool, spa, tennis courts, meeting rooms and event spaces as well as Cove Bar & Poolside dining there is plenty for our guests to enjoy while at Peppers. There is so much to do on your days off! Head north to the Gold Coast to explore urban lifestyle or take a quick drive south and find yourself in Byron Bay!

Purpose

As a Housekeeping Team Leader, you will do more than just oversee cleaning; you will inspire and motivate your team, provide valuable training and development opportunities, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be the driving force behind our guests' delight.

Primary Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
• Dive in and carry out cleaning tasks across various housekeeping areas as needed
• Provide training, uphold cleanliness standards, and conduct regular inspections
• Efficiently assign tasks and oversee inventory to ensure smooth operations
• Attend to guest requests and issues promptly for a pleasant stay
• Assist with managing budgets and communicate with other departments while providing performance updates to management

Skills and Experience

• A sharp eye for detail and previous experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays
• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

• Peppers Salt Resort and Spa, Bells Boulevard, Kingscliff, New South Wales, Australia