Housekeeping Supervisor

NHS Jobs; Wakefield; On-site; AUD 65,000 - 90,000; Full time

Job summary

NHS Jobs is seeking a Housekeeping & Domestic Supervisor to manage and supervise housekeeping and domestic staff, organising workload and ensuring a comprehensive service.

The role involves recruitment participation, staff development reviews, SOP training, and ensuring compliance with health and safety and quality standards across Trust policies.

Qualifications

• To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
• Authorising signatory for time sheets, overtime and sickness / absence forms.
• Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.

Responsibilities

• Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures.
• Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
• To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure staffing levels are maintained to provide the required provision of service.

Job description

JOB SUMMARY

To manage the provision of a Housekeeping & Domestic Service, including the supervision and training of housekeeping and domestic staff.

JOB DIMENSIONS

Authorising signatory for time sheets, overtime and sickness / absence forms. Responsible for monitoring and recording stock levels of cleaning consumables and re-order as and when required.

KEY RESULT AREAS

• To work as a Housekeeping & Domestic Supervisor organising own workload and that of housekeeping and domestic staff on a day to day basis in order to ensure the provision of a comprehensive service.
• To participate in the recruitment and selection of staff, in adherence to Trust Policy.
• To undertake staff development reviews in line with the Trusts Policies and Departmental Procedures.
• Responsible for ensuring that all housekeeping and domestic staff are fully trained in Standard Operating Procedures and local work instructions.
• To participate in the housekeeping and domestic supervisors group meetings providing input into the practical induction of Policies and Procedures and implement changes to working procedures.
• Organise regular team meetings to ensure housekeeping and domestic staff are made aware of changes to departmental and Trust Policies and Procedures both new and existing.
• Responsible for ensuring that housekeeping and domestic staff have full understanding of the Trusts Health and Safety Policies and Procedures to include COSHH legislation.
• To monitor the performance of housekeeping and domestic staff to ensure the required standards are achieved.
• Investigate and resolve any issues or complaints relating to hygiene and health and safety, completing IR1 forms as the responsible person.
• To prepare duty rotas allocating time off, authorising annual leave and making adjustments as necessary to ensure that staffing levels are maintained to provide the required provision of service.
• To monitor and record sickness.
• To undertake return to work and informal sickness interviews with staff.
• To be responsible for organising emergency cleans e.g. floods and vandalism.
• To report and record any maintenance issues in adherence to Property Services procedures.
• Report areas of concern to Line Manager.
• To action any failures following the quality monitoring audits within specified timescales, reporting the outcome to nominated personnel.
• To be responsible for organisation of decontamination of areas using specialised equipment.
• Responsible for the management and distribution of keys.
• Ensure adherence to quality expectations and standards, identify, recommend, develop and implement new ways to increase organisational efficiency, productivity, quality, safety and / or cost savings.
• Participate in any meetings as required.
• Any other duties that are deemed commensurate with this post.

Trust Values

• The Trust is committed to ensuring the highest standards of care and treatment and expects that all staff treat people e.g, service users, their carers, relatives, friends, colleagues, visitors etc, with dignity and respect at all time.
• The post holder must at all times act in accordance with the Trusts Values: We put the person first and in the centre
• We know that families and carers matter
• We are respectful, honest, open and transparent
• We improve and aim to be outstanding
• We are relevant today and ready for tomorrow

Safeguarding

• Report any concerns regarding the safety or wellbeing of children, adults service users, members of their families etc, in accordance with Trust Policy.
• Prevent and respond appropriately to abuse and understand own role in this by undertaking Safeguarding training.

Trust policies and commitments to be read in line with the relevant Trust Policy

All staff employed by the Trust must comply with the Trusts policies and procedures, undertake appropriate training required for their role and commit to: ensure they are aware of the Whistleblowing Policy and how they raise concerns; maintain confidentiality, in line with the Trusts Confidentiality Policy and Code of Conduct; understand their personal responsibilities with regards to data quality for any information which they create, use or process in accordance with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 (DPA) and Trust Data Protection policy; comply with the provisions of The Trusts Health and Safety Policy and Protocol. Ensuring their own safety and that of colleagues, service users and visitors. Know the action to be taken in the event of a fire and must undertake fire training annually; receive supervision in line with the Trusts Supervision Policy and an annual Appraisal in line with the Trusts Appraisal Policy, during which mandatory, role specific and personal development needs should be identified and agreed; understand their responsibilities under the Trusts Equal Opportunities in Employment Policy and ensure that they adhere to the provisions of the policy; recognise, respect and support the equality diversity of staff, colleagues, service users, carers and the public.

Contribute to a working environment which promotes and responds positively to difference and diversity; ensure they carry out their duty to safeguard and promote the welfare of children and young people under the age of 18 years, as issued under Section 11 of The Children Act 2004, by being familiar with and adhering to Trust safeguarding policies and participating in relevant training; comply with their professional responsibilities to develop their practice and deliver care through a Clinical Governance framework (i.e. CPD, Audit, Supervision); demonstrate, through practice and practical understanding, the importance of the continual development of individual, team and service wide quality improvement; abide by relevant codes of professional practice, with the organisation taking action when codes of conduct are breached; work flexibly to meet the needs of the service/organisation, whilst working within a culture of progressive employment practices and commitment to the Investors in People (IiP) Standards.

adhere to the Trusts smoke free policies, which prohibits smoking anywhere on Trust grounds; being socially responsible by complying with measures that support the Trust in reducing or offsetting our environmental impact; Identify and report risks, hazards, incidents, accidents and near misses promptly; In addition to the Trusts own responsibilities under the Health and Social Care Act 2008, Code of Practice on the prevention and control of infections and related guidance, for your safety, ALL staff (and contractors) are responsible for ensuring their work adheres to this Code in the delivery of safe patient care.

This job description is an outline of the main duties of the post. The postholder will be required to undertake other duties commensurate with the band as directed. The content of this post will be reviewed in consultation with the postholder when necessary and in line with the service developments. For full details of the role please see the supporting documents attached.