Housekeeper

NHS Jobs

Liverpool

On-site

AUD 40,000 - 51,000

Full time

6 days ago

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Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking staff to support ward cleaning, catering duties, and maintaining a clean, safe environment for patients. The role involves assisting with cleaning standards, serving meals, and ensuring hygiene compliance across wards.

Ideal candidates will work well with nursing teams, follow food hygiene regulations, and help maintain patient comfort and safety while supporting hospital operations.

Qualifications

Experience in hospital cleaning procedures.
Ability to follow hygiene and safety regulations.
Good communication and teamwork skills.

Responsibilities

Assist in monitoring and maintaining cleaning standards on the ward.
Carry out spot cleaning to deal with spillages swiftly and efficiently.
Ensure ward safety and tidiness; remove clutter and maintain patient bed areas.
Identify cleanliness issues and report to the ward sister.
Support in general and specialist cleaning of surfaces and furnishings.
Provide cleaning support in catering areas and assist with feeding rounds as required.
Maintain the ward kitchen and ensure food handling follows hygiene policies.

Job description

Specific Duties Cleaning

To assist in monitoring and maintaining cleaning standards on the ward.
To carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.
To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
To maintain upkeep of patients bed areas.
To identify any problems with cleanliness and report to the ward sister.
To ensure specialist cleaning of surfaces and furnishings.
To ensure isolation nursing areas are cleaned appropriately.

Catering

To prepare and serve hot/cold snacks (e.g. toast) as requested completing a breakfast round daily.
To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.
To provide eating assistance, e.g. cutting up food, placing food within reach, encouraging patients to eat.
To prepare hot/cold beverages including appropriate trolley/equipment.
To ensure all food and beverages are served at the correct temperature according to food hygiene regulations.
To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.
To wash all equipment/utensils used in preparation, regenerating, serving and consuming food and beverages.
To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding out-of-date food, stock rotation.
To ensure refrigerated food is labelled and stored correctly as per policy.
To ensure that discharged and newly-admitted patients meal requirements are actioned in conjunction with the ward nurse.
To co-ordinate extra meal requirements that may arise.
To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).

Maintaining the environment

To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
To inform the ward sister of outcomes of monitoring and agree action plans ensuring action is taken.
To manage the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.
To monitor and co-ordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
To provide household maintenance duty in line with local policy.- replace light bulbs, clock batteries etc.- unblock sinks etc.
To carry out regular equipment monitoring in accordance with procedures.
To transport and dispose of clinical, domestic and confidential waste as per the policy, e.g. taking waste to the ward disposal area.
To clean and prepare beds and handle linen.
To report the bed availability to Matron/Bed Bureau.
To monitor the access and security and use of premises and facilities.
To ensure the patients space is respected including attending to patients fruit, flowers etc.
To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
To maintain the safety of peoples property and belongings.
To minimise the potential for adverse behaviour and security breaches.
To use communication skills to manage any aggressive and abusive behaviour.
To ensure equipment to be returned for reprocessing is stored safely.

General

To receive, welcome and guide visitors on the ward, liaising with other staff as appropriate.
To transport equipment, consumables and written information as required.
To maintain and update paper-based records and information as required.
To respond to requests for general information.
To receive and pass on information to others, maintaining confidentiality.
To report complaints and take appropriate action.
To assist with training of staff involved with ward housekeeping services into ward routines to achieve required standards.
To be aware of any new food hygiene standards, changes to waste categorisation etc.
To monitor stock of HCID ppe and equipment and generate new requests as needed.

Support of people

To ensure patients have adequate supplies to meet their basic needs, e.g. toiletries as required.
To ensure the ward has sufficient stocks to meet patient and staff needs.
To assist people with accessing and interpreting written information e.g. cards and letters.
To explain the correct use of equipment to people, e.g. nurse call.
To communicate effectively with people.
To ensure patients that are waiting to be admitted are kept informed of bed availability and length of wait.

Working practices and relationships

To ensure their own actions reduce risks to health and safety and to promote a health and safety culture within the workplace.
To respond to emergencies as appropriate.
To maintain effective working relationships.
To foster peoples equality, diversity and rights.
To provide an effective customer service.
To maintain environmental, food hygiene and personal hygiene.
To maintain complete confidentiality with regard to all patient issues.

Liverpool University Hospitals NHS Foundation Trust

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