Housekeeping Office Coordinator - W Sydney

AHS Hospitality Pty Ltd.; Sydney; On-site; AUD 45,000 - 65,000; Full time

Job summary

ahs hospitality is seeking an experienced Housekeeping Office Coordinator to support the daily housekeeping operation at the luxury W Sydney Hotel in Sydney CBD. The role involves coordinating tasks, leading the housekeeping team, and maintaining accurate records to ensure smooth communications with hotel management.

The ideal candidate will have prior experience in housekeeping coordination or supervision within a hotel environment, strong communication skills, and a proactive, detail‑oriented

Qualifications

• Previous experience in a housekeeping coordination, supervisory, or administration role within a hotel environment.
• Strong communication and relationship-building skills.
• Excellent organisational and time management abilities.
• A keen eye for detail and commitment to quality standards.
• A proactive, solutions-focused mindset.
• Confidence leading and supporting diverse teams.
• A professional presentation and positive attitude.
• Flexibility to work a rotating roster.
• Availability to work across 7 days.

Responsibilities

• Coordinating daily housekeeping activities and allocating tasks to team members
• Providing leadership and support to housekeeping staff throughout the shift
• Maintaining accurate records and reporting information as required
• Liaising effectively with hotel management and key stakeholders
• Identifying operational challenges and implementing practical solutions
• Monitoring team compliance with workplace procedures and company standards
• Promoting and maintaining a safe and positive working environment
• Assisting with rostering and operational administration where required

Skills

Housekeeping coordination

Supervisory experience

Administration

Communication skills

Organisational skills

Attention to detail

Proactive mindset

Leadership

Rotating roster availability

Job description

Housekeeping Office Coordinator - W Sydney

Join the team at one of Sydney's most iconic luxury hotels. ahs hospitality is seeking an experienced Housekeeping Office Coordinator to support our housekeeping operation at the prestigious W Sydney Hotel in the heart of Sydney CBD. This role is ideal for a hospitality professional who thrives in a fast-paced environment, enjoys coordinating people and processes, and takes pride in delivering exceptional service standards with a positive attitude.

About Us

ahs hospitality is Australia and New Zealand's leading provider of outsourced housekeeping services, partnering with some of the world's most recognised hotel brands. We pride ourselves on delivering outstanding guest experiences through teamwork, professionalism, and our commitment to service excellence. If you're passionate about hospitality and enjoy working with dynamic teams, we'd love to hear from you.

About the Role

As a Housekeeping Office Coordinator, you will play a key role in supporting the daily housekeeping operation and ensuring smooth communication between the housekeeping team and hotel management.

Your responsibilities may include:

• Coordinating daily housekeeping activities and allocating tasks to team members
• Providing leadership and support to housekeeping staff throughout the shift
• Maintaining accurate records and reporting information as required
• Liaising effectively with hotel management and key stakeholders
• Identifying operational challenges and implementing practical solutions
• Monitoring team compliance with workplace procedures and company standards
• Promoting and maintaining a safe and positive working environment
• Assisting with rostering and operational administration where required

What We're Looking For

To be successful in this role, you will have:

• Previous experience in a housekeeping coordination, supervisory, or administration role within a hotel environment
• Strong communication and relationship-building skills
• Excellent organisational and time management abilities
• A keen eye for detail and commitment to quality standards
• A proactive, solutions-focused mindset
• Confidence leading and supporting diverse teams
• A professional presentation and positive attitude
• Flexibility to work a rotating roster
• Availability to work across 7 days

Why Join ahs hospitality?

• Work at the award-winning W Sydney
• Be part of a supportive, inclusive, and professional team
• Enjoy some of the most family-friendly hours available in hospitality
• Opportunities for growth and career development within Australia's leading housekeeping provider
• Work with globally recognised hotel brands

If you're ready to take the next step in your hospitality career and join a company that values its people, we'd love to hear from you. Applicants must have valid Australian working rights. Full working rights are preferred.