Housekeeping Manager

Oaks Hotels, Resorts & Suites; Maitland City Council; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Discounted entertainment

Health insurance offers

EAP and wellness support

Job summary

A prominent hospitality group is seeking a dedicated Housekeeping Manager for their property in Maitland City Council, Australia. In this leadership role, you will oversee cleanliness and operations in guest rooms and public areas while managing a motivated housekeeping team. The ideal candidate has proven experience in managing teams, excellent communication skills, and a sharp eye for detail. Join a company committed to fostering growth and supporting your career with rewarding packages and development opportunities.

Qualifications

• Proven experience in managing or supervising a housekeeping team.
• Strong ability to control departmental budgets and resources.
• Excellent communication and interpersonal skills.
• Exceptional time management, delegation, and organisational abilities.
• A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures.
• Availability to work across a 7‑day roster, including weekends and public holidays as required.
• Knowledge of WHS compliance and operational procedures in a hospitality environment.

Responsibilities

• Ensure a high standard of cleanliness across the property.
• Lead and supervise the housekeeping team for service excellence.
• Conduct regular inspections to uphold cleanliness and safety standards.
• Oversee daily on‑the‑job training and development for all cleaning employees to ensure quality and consistency.
• Develop and manage staff rosters to meet operational needs across a 7‑day rotating roster.
• Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
• Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
• Collaborate with contractors and other department heads to ensure smooth daily operations.

Skills

Team management

Budget management

Communication skills

Time management

Attention to detail

Roster planning

WHS knowledge

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Cypress Lakes Resort is currently looking for a dedicated, experienced, and hands‑on Housekeeping Manager to lead the housekeeping department on a full‑time basis.

As Housekeeping Manager, you will oversee the full operations of the housekeeping department, ensuring the highest levels of cleanliness, guest satisfaction, and team performance across the property. You’ll lead a motivated team, manage departmental budgets, and drive continuous improvement in service standards.

In this leadership role, you’ll ensure exceptional cleanliness standards, drive service excellence, and manage a high‑performing team. You’ll also take responsibility for departmental budgets, team development, and operational efficiency across all guest rooms, public areas, and back‑of‑house spaces.

Job Responsibilities

• Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.
• Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.
• Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.
• Oversee daily on‑the‑job training and development for all cleaning employees to ensure quality and consistency.
• Develop and manage staff rosters to meet operational needs across a 7‑day rotating roster.
• Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
• Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
• Collaborate with contractors and other department heads to ensure smooth daily operations.

Qualifications

• Proven experience in managing or supervising a housekeeping team.
• Strong ability to control and manage departmental budgets, supplies, consumables, and resources.
• Excellent communication and interpersonal skills to lead and engage a diverse team.
• Exceptional time management, delegation, and organisational abilities.
• A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures.
• Availability to work across a 7‑day roster, including weekends and public holidays as required.
• Knowledge of WHS compliance and operational procedures in a hospitality environment.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work‑life balance.

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.