Housekeeping Manager

Oaks Hotels, Resorts & Suites; Crackenback; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

Career Growth: Learning and development programs

Exclusive Hotel Deals: 50% off stays at Minor Hotels

Global Perks: International accommodation discounts

Retail Rewards: Cashback and discounts

Experiences: Discounted entertainment and activities

Banking & Insurance: Exclusive health insurance offers

Generous Leave: Parental and birthday leave

Wellness Boost: EAP and tailored wellness support

Job summary

A premier resort in a stunning alpine location is seeking a Housekeeping Manager to lead the housekeeping team. Responsible for maintaining high cleanliness standards, this role requires a leader who can inspire and manage team performance effectively. The ideal candidate will have prior leadership experience in hotel operations, combined with excellent organisational skills. The position offers a competitive annual salary of $75,000–80,000, with opportunities for career growth, including learning programs and exclusive employee discounts.

Qualifications

• Previous leadership experience in housekeeping or hotel operations.
• Strong eye for detail with a commitment to quality and standards.
• Excellent organisational and time-management skills.
• A hands-on leader who inspires and motivates their team.
• Ability to work in a fast-paced environment with flexibility.

Responsibilities

• Oversee daily housekeeping operations and team performance.
• Ensure guest rooms and public spaces meet brand standards.
• Manage rosters, stock control, and linen operations.
• Train and develop your team to deliver outstanding service.
• Support workplace health, safety, and sustainability initiatives.

Job description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands—Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli—span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

We are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Join the team at Oaks Lake Crackenback Resort and step into a leadership role in one of Australia’s most stunning alpine destinations. Lead our dedicated housekeeping team and deliver excellence every day.

About the role

As Housekeeping Manager, you will be responsible for the smooth and efficient running of the housekeeping department. You’ll ensure the highest standards of cleanliness and presentation across our accommodation, public areas, and facilities, all while leading, training, and motivating your team.

Key responsibilities

• Oversee daily housekeeping operations and team performance
• Ensure guest rooms and public spaces meet brand standards
• Manage rosters, stock control, and linen operations
• Train and develop your team to deliver outstanding service
• Support workplace health, safety, and sustainability initiatives

Qualifications

• Previous leadership experience in housekeeping or hotel operations
• Strong eye for detail with a commitment to quality and standards
• Excellent organisational and time‑management skills
• A hands‑on leader who inspires and motivates their team
• Ability to work in a fast‑paced environment with flexibility

Compensation & Benefits

Annual salary: $75,000–80,000 (excluding superannuation)

Expected hours: 38 per week

Location: Oaks Lake Crackenback Resort, 1650 Alpine Way, Crackenback NSW 2627

• Career Growth: Learning and development programs
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family
• Global Perks: International accommodation discounts across our hotel brands
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ
• Experiences: Discounted entertainment and activities
• Banking & Insurance: Exclusive health insurance offers and workplace banking benefits
• Generous Leave: Parental and birthday leave
• Wellness Boost: EAP and tailored wellness support

We are only accepting applications from candidates who have working rights within Australia or New Zealand.