Housekeeping Assistant / Supervisor

Oaks Hotels, Resorts & Suites; Port Douglas; On-site; AUD 39,000 - 58,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Wellness support

Leave benefits

Job summary

Oaks Port Douglas Resort in Port Douglas, QLD, is seeking a dedicated Housekeeping Supervisor to uphold the resort's high cleanliness and presentation standards across all areas. You will lead the housekeeping team and liaise with contractors to ensure guest satisfaction.

The role requires prior supervisory experience in housekeeping, budget control, and strong communication, time management, and attention to detail.

Qualifications

• Supervisory experience in housekeeping operations.
• Experience managing budgets, supplies and consumables.
• Excellent communication and interpersonal skills.
• Strong time management and organisational abilities.
• Sharp eye for detail and high cleanliness standards.

Responsibilities

• Lead and supervise the housekeeping team to maintain high cleanliness standards.
• Oversee daily operations and coordinate with contractors.
• Maintain training and ensure consistent procedures.
• Keep accurate records of logs, inventory and maintenance requests.
• Collaborate with other departments for smooth operations.

Skills

Supervising experience

Budget management

Effective communication

Time management

Attention to detail

Job description

Job Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Oaks Port Douglas Resort

is currently looking for a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor on a full-time basis.

As Housekeeping Supervisor, you’ll be responsible for ensuring the highest standards of cleanliness and presentation across all areas of the property. Working closely with the housekeeping team and contractors, you’ll lead and support daily operations to uphold outstanding standards of cleanliness and guest satisfaction.

Job Responsibilities

• Ensure all guest rooms, public areas, and back-of-house spaces meet cleanliness and high presentation standards.
• Supervise and support the housekeeping team, promoting a productive and professional workplace culture.
• Oversee on-the-job training to ensure consistent procedures and quality standards.
• Maintain accurate housekeeping records, including daily logs, inventory reports, and maintenance requests.
• Collaborate with other departments and contractors to ensure smooth day-to-day operations.

Shift Details (subject to change)

• Rotating roster across Monday to Sunday
• Must be available to work weekends
• Shifts starting between 8:00am and 9.00am

Hourly Rates (excluding superannuation)

• Monday - Friday: $27.97 per hour
• Saturday: $34.96 per hour
• Sunday: $41.96 per hour

Qualifications

• Previous experience in supervising or managing housekeeping operations.
• Experience controlling and maintaining budgets, all operating supplies, replacements and consumables.
• Excellent communication and interpersonal skills.
• Excellent time management and organisational skills.
• A sharp eye for detail and the ability to set and uphold high cleanliness standards.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.