Housekeeping Administration Manager

DJ Stringer Property Services; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

DJ Stringer Property Services' Gold Coast Holiday Homes division is seeking a Housekeeping Administration Manager / Holiday Consultant. Join a friendly team responsible for overseeing housekeeping operations, reservations, and frontline guest services in a coastal property portfolio.

You will lead a team of housekeepers, conduct on-site inspections, coordinate with cleaners and owners, and liaise with contractors and suppliers to maintain high presentation standards.

Qualifications

• Eye for detail and self-driven attitude.
• Experience leading a team of housekeepers.
• Commitment to high presentation standards for properties.
• Ability to conduct on-site inspections of properties.
• Strong communication to provide feedback with cleaners and owners.
• Interest in interior design and styling.
• Ability to coordinate with contractors and suppliers.
• Ability to build lasting professional relationships.

Responsibilities

• Oversee housekeeping operations for a portfolio of properties.
• Manage a team of housekeepers and provide mentoring.
• Conduct on-site property inspections to ensure quality standards.
• Coordinate feedback with cleaners and owners, and address issues.
• Liaise with contractors and suppliers for maintenance and repairs.
• Support holiday booking consultants and frontline guest services.

Skills

eye for detail

team leadership

quality presentation

on-site inspections

communication skills

interior design passion

liaise with contractors

build relationships

Job description

Gold Coast Holiday Homes is a division of DJ Stringer Property Services and is located right on the border of NSW & QLD in Coolangatta. Our successful team and company are continually growing and we are seeking a Housekeeping Administration Manager / Holiday Consultant. If you are ready to expand your tourism / holiday rental career, this opportunity is in the palm of your hand.

We are here to get you there

We have a fantastic team in our Holiday Management Department including holiday booking consultants, a property and portfolio manager, a financial administrator, and a housekeeping manager. We also have a creative marketing crew to support & assist the holiday department to promote and boost our holiday properties. The team is knowledgeable and committed to training, offering mentoring in a supportive environment.

What we are looking for:

• A self-driven & enthusiastic individual with an eye for detail
• Experience & ability to manage a team of housekeepers
• Commitmentto ensuring quality presentation of our properties
• Ability to conduct on-site inspections of properties
• Excellent communication skills to provide feedback & have that difficult discussion with cleaners & owners
• A passion for interior design with a knack for styling and decluttering
• Ability to action maintenance requirements & liaise with contractors & suppliers
• Ability to build lasting professional relationships

What we need:

• Flexibility to work weekdays and some Saturdays (if required)
• Proficiency in Microsoft suite of programs
• Experience in reservation software or ability to learn
• Organized time management
• Own vehicle & a current driver's licence

We want you to have fun along the way

You will enjoy a stocked kitchen with fruits and treats, birthday celebrations, regular in office and off-site social events, mid-year function, Melbourne Cup day celebration, Annual Christmas party. We are family and pet friendly, socially responsible and BEST OF ALL - a street away from the most stunning beaches and surf breaks, which many of our staff enjoy during their lunch break.

How you will succeed

First and foremost; you must have the right attitude and a willingness to learn. You are a good communicator and listener, you like dressing well and have a positive outlook on work and life. Most of all, you want a fulfilling, busy role in a great team.