Hotel Services Manager - Noarlunga Hospital

SA Health - Southern Adelaide Local Health Network; Noarlunga Centre; On-site; AUD 106,000 - 112,000; Full time

Job summary

SA Health - Southern Adelaide Local Health Network is seeking an experienced Hotel Services Manager to lead the delivery of hospital services at the Noarlunga Health Precinct. The role focuses on safe, efficient, consumer-centred care with strong workforce leadership and financial oversight.

You will oversee environmental cleaning, patient transport, waste management and kitchen operations, driving continuous improvement and high service standards across a diverse healthcare environment.

Qualifications

• You are an experienced and confident leader with a background in Hotel Services, Support Services or a similar complex healthcare environment.
• You bring strong people, communication and relationship-building skills, with the ability to engage, influence and work effectively with diverse teams and stakeholders.
• You have excellent organisational, problem-solving and decision-making skills, with the ability to manage competing priorities and drive service improvements.
• You are committed to quality, safety and person-centred care, with experience across workforce management, operational planning, financial management and compliance in a healthcare setting.

Responsibilities

• Lead and inspire the Hotel Services team, fostering a positive, inclusive and high performing workplace culture focused on consumer-centred service, safety and staff wellbeing.
• Oversee the delivery of Hotel Services, including environmental cleaning, patient transport and logistics, waste management and kitchen operations, ensuring services are safe, efficient, compliant and responsive to consumer needs.
• Drive operational excellence and continuous improvement by identifying opportunities to improve service quality, productivity, efficiency and patient flow across the Noarlunga Health Precinct.
• Manage resources and performance, including workforce planning, recruitment, staff development, budgets and physical resources to ensure services are effectively delivered within allocated resources.
• Build strong partnerships and support governance, working collaboratively with senior stakeholders, contractors and hospital teams to maintain quality and safety standards, meet regulatory requirements and support strategic priorities.

Job description

Southern Adelaide Local Health Network 621 subscribers

• Salary $105,747.00 - $111,854.00 p.a. (Pro Rata) ASO6 | 1 FTE - Permanent Ongoing

Lead, inspire and make a difference at the Noarlunga Health Precinct.

We are seeking an experienced and motivated Hotel Services Manager to lead the delivery of high-quality Hotel Services across the Noarlunga Health Precinct. This is an exciting opportunity to provide operational leadership across a diverse service environment, supporting teams to deliver safe, efficient and consumer-focused services.

Working closely with staff, managers and senior stakeholders, you will drive service excellence, support a positive workplace culture and ensure Hotel Services are delivered to a high standard. You will play a key role in workforce leadership, operational performance, work health and safety, and continuous improvement.

If you are a collaborative leader who enjoys bringing people together, improving services and making a meaningful contribution to the consumer experience, we would love to hear from you.

About the role:

Duties for the role include:

• Lead and inspire the Hotel Services team, fostering a positive, inclusive and high performing workplace culture focused on consumer-centred service, safety and staff wellbeing.
• Oversee the delivery of Hotel Services, including environmental cleaning, patient transport and logistics, waste management and kitchen operations, ensuring services are safe, efficient, compliant and responsive to consumer needs.
• Drive operational excellence and continuous improvement by identifying opportunities to improve service quality, productivity, efficiency and patient flow across the Noarlunga Health Precinct.
• Manage resources and performance, including workforce planning, recruitment, staff development, budgets and physical resources to ensure services are effectively delivered within allocated resources.
• Build strong partnerships and support governance, working collaboratively with senior stakeholders, contractors and hospital teams to maintain quality and safety standards, meet regulatory requirements and support strategic priorities.

About you:

• You are an experienced and confident leader with a background in Hotel Services, Support Services or a similar complex healthcare environment.
• You bring strong people, communication and relationship-building skills, with the ability to engage, influence and work effectively with diverse teams and stakeholders.
• You have excellent organisational, problem-solving and decision-making skills, with the ability to manage competing priorities and drive service improvements.
• You are committed to quality, safety and person-centred care, with experience across workforce management, operational planning, financial management and compliance in a healthcare setting.

The attached role description is currently under review and may be adjusted prior to appointment. All applicants will be provided with the finalised role description

Application Closing Date:

11.55 pm Sunday XXXX 2026

• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description..
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 952214