Hotel Manager

21c Museum Hotels; Council of the City of Sydney; On-site; AUD 100,000 - 120,000; Full time

Job summary

A luxury hotel in Sydney seeks an experienced Hotel Manager to oversee operations and drive revenue performance. The ideal candidate will have a proven track record in hotel management, strong commercial acumen, and the ability to develop high-performing teams. This role offers clear growth potential within Accor’s executive pipeline and a supportive work environment.

Benefits

Career Pathway - clear growth potential

Global Benefits - hotel and dining perks

Work your way environment

Qualifications

• Proven success in a senior operational leadership role within a luxury or lifestyle hotel.
• Experience driving revenue and margin improvement across multiple departments.
• A track record of developing high-performing teams.

Responsibilities

• Lead all hotel operations to meet brand standards and commercial targets.
• Drive top-line performance by optimizing occupancy and revenue.
• Take ownership of financial outcomes including budgeting and forecasting.

Skills

Operational leadership

Commercial mindset

Team development

Strategic thinking

Knowledge of Sydney hotel market

Job description

Company Description

Discover a story woven through time at The Porter House Hotel Sydney – MGallery, where heritage craftsmanship meets contemporary luxury. Once home to 19th-century tobacco and leather merchants, this reimagined landmark celebrates its rich past with bespoke design and thoughtful details. Nestled in Sydney’s bustling CBD, just moments from Hyde Park and Pitt Street Mall, our hotel is a sanctuary for modern travelers seeking history, style, and an experience to remember.

Job Description

We are currently seeking a Hotel Manager to oversee every aspect to the successful operations of this key flagship property. The award winning hotel is benefiting from a central location in the heart of Sydney CBD and with outsourced food and beverage outlets operated by the reputable Trippas White Group. Driving revenue, operational performance and managing stakeholders will be essential for success in this role. Reporting to the VPO, the position requires a leader who is commercially astute, actively involved in daily operations and guides the team towards success while embodying the MGallery brand.

Qualifications

What you will bring to the role:

• Proven success in a senior operational leadership role within a luxury or lifestyle hotel, ideally with strong commercial or sales and marketing background.
• A commercial mindset with experience driving revenue and margin improvement across multiple departments.
• Strong understanding of the Sydney hotel market and competitive landscape.
• A track record of developing high-performing teams, with a hands-on, empathetic, and motivating leadership style.
• Strategic thinking with the agility to thrive in a dynamic, experience-led environment.
• Experience reporting to senior stakeholders and VPO-level executives is an advantage.

Additional Information

Your focus

• Lead all hotel operations, ensuring brand standards, service excellence, and commercial targets are consistently met or exceeded.
• Drive top-line performance by partnering with Revenue, Sales, and Marketing to optimise occupancy, ADR, RevPAR, overall revenue.
• Act as a brand custodian, ensuring every guest touchpoint reflects the storytelling and emotional elegance of the MGallery experience.
• Empower and develop department heads, creating a high-performance culture of care, creativity, and accountability.
• Champion data-driven decision-making, using business intelligence tools to monitor guest satisfaction, financial performance, and team productivity.
• Take ownership of financial outcomes, including budgeting, forecasting, and cost control to deliver optimal GOP.
• Maintain a strong focus on compliance, safety, risk management, and sustainability.

What we offer

• A thoughtfully designed boutique hotel and established team to match.
• Work your way environment to suit yours and the business needs.
• Career Pathway – Step into a high-visibility leadership role with clear growth potential within Accor’s executive pipeline.
• Global Benefits – Enjoy exclusive hotel, dining, and lifestyle perks as part of the worldwide ALL Heartist Program.
• Luxury with Purpose – Be part of a brand that champions storytelling, magical moments, and guest experiences.