Hospitality Worker

Rashi Joshi; Bordertown; On-site; AUD 70,000 - 74,000; Full time

Job summary

MSN FUELS PTY LTD is seeking a Hospitality Worker for its Bordertown, SA location. The role covers customer service, kitchen tasks, and stock control in a roadhouse setting with a dine-in restaurant taking care of hot food and curries.

Responsibilities include food prep, cash handling, cleaning, and maintaining safety standards. AQF Certificate II/III and 1-2 years’ experience are required; a proactive team player with safety and service excellence is preferred.

Qualifications

• Minimum requirements: AQF Certificate II or III in the relevant field and 1-2 years' experience in a similar role.
• Experience in hospitality and food service preferred.
• Strong customer service and cash handling skills.

Responsibilities

• Set up, arrange, and maintain clean dining and service areas.
• Take customer food and beverage orders accurately and efficiently.
• Deliver excellent customer service by serving food and beverages promptly and courteously.
• Assist with basic food preparation and presentation, including coffees and takeaway items.
• Replenish stock and ensure products are readily available.
• Clear and reset tables, and return used dishes to the kitchen.
• Operate EFTPOS terminals and cash registers, processing transactions accurately.
• Monitor and maintain stock levels and promote products.
• Follow health and safety policies and safe food handling practices.

Skills

Customer service

Food handling

Team player

Education

AQF Certificate II/III

Job description

Company: MSN FUELS PTY LTD

Position: Hospitality Worker (Full Time, Multiple Positions)

Location: 135 Creecoona Terrace, Bordertown, SA 5268

Salary: AUD 70,000 to 74,000 + Super

Company Details:

Our Client MSN FUELS PTY LTD operates Liberty Bordertown in Bordertown South Australia. Liberty Bordertown is a fuel station with convenience store and serves hot food and authentic Indian curries. Alongside is a fully operational dine-in restaurant, Bordertown Café and Restaurant.

Position Overview:

As a Hospitality Worker, you will be responsible for customer service and kitchen tasks, which include food preparation, stock control, cash handling, maintaining high standards of food safety and hygiene, loss prevention, and general housekeeping.

The successful candidate should be a team player with a proactive attitude, flexible in following various work instructions, and consistently focused on safety and service excellence.

Minimum Requirements: AQF Certificate II or III in the relevant field and 1-2 years' experience in a similar role

Key Responsibilities:

• Set up, arrange, and maintain clean and presentable dining and service areas.
• Take customer food and beverage orders accurately and efficiently.
• Deliver excellent customer service by serving food and beverages promptly and courteously.
• Assist with basic food preparation and presentation, including preparing coffees, teas, and takeaway food.
• Replenish stock and supplies to ensure products are readily available.
• Clear and reset tables, and return used dishes, glasses, and cutlery to the kitchen.
• Operate EFTPOS terminals and cash registers, processing customer transactions accurately.
• Stack, organise, and display merchandise and promotional stock.
• Perform opening and closing procedures for the store and service areas.
• Receive, unload, and replenish stock deliveries.
• Monitor and maintain appropriate stock levels.
• Prepare attractive product displays, including promotional and special items.
• Promote and sell food, beverages, and other products available within the roadhouse.
• Maintain high standards of cleanliness throughout customer and work areas.
• Follow workplace health and safety policies and safe food handling practices.
• Comply with all relevant workplace policies, procedures, and regulatory requirements.
• Follow cleaning safety procedures and wear appropriate personal protective equipment (PPE) when required.

Skills and Personal Attributes:

• Experience of working within the roadhouse set up
• Food handling
• Excellent customer service skills
• Cash and Eftpos handling