Hospitality Service Assistant Toowoomba, Queensland

Bupa; Toowoomba Regional; On-site; AUD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance discounts

VIVA wellbeing program

Career development

Training & development

Induction & buddy program

Recognition program

Job summary

Bupa Australia Glenvale in Toowoomba, Queensland is seeking a hospitality associate to support catering, cleaning and laundry within our modern care home. You will deliver empathetic service to residents, uphold hygiene standards and work as part of a compassionate team.

Experience in cleaning or catering is preferred. A flexible shift pattern and commitment to resident wellbeing are essential as you contribute to a supportive, respectful living environment for our residents and their families.

Qualifications

• Excellent communication and interpersonal skills.
• Cleaning or catering experience preferred but not essential.
• Flexible availability for shifts throughout the week.
• Understanding of work health, safety and hygiene practices.

Responsibilities

• Maintain legislated workplace health and safety, quality and hygiene standards.
• Complete required documentation and reporting.
• Respond to residents’ queries and requests.
• Laundry duties include loading washers & dryers, sorting linen, hanging, folding or ironing linen.
• Catering / food services duties include assisting with basic food prep, providing meals and snacks, clearing dining areas and dishwashing.
• Cleaning duties include general cleaning; mopping, vacuuming, and waste collection in the residents’ rooms, bathrooms, communal and living areas.

Skills

Excellent communication and Interpers­

Cleaning or catering experience

Flexible shifts

WH&S knowledge

Job description

About the Home

A modern care home built on two hectares of land, set in a quiet suburb of Glenvale, just 5kms west of the Toowoomba town centre. It consists of 124 beds, a with various care units such as dementia, respite, and palliative. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. To know more about the home, follow this link Bupa Glenvale | Aged Care & Nursing Home Glenvale

Benefits of Bupa

• Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance
• VIVA - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you.
• Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows.
• Access to world-class training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

About the Role

To deliver effective support to the hospitality function within the care home, including catering, cleaning and laundry

Use your fantastic food services and cleaning skills in a role where you really can make a difference by providing our residents with an empathetic and personal approach.

About you

Previous catering / food service or cleaning experience preferred but not essential.

You will be a team player and someone who enjoys interacting with people and giving back to our most vulnerable.

Duties

• Maintain legislated workplace health and safety, quality and hygiene standards
• Complete required documentation and reporting
• Respond to residents’ queries and requests
• Laundry duties include loading washers & dryers, sort linen, hang, fold, wrap or iron linen
• Catering / food services duties include assisting with basic food prep, provide meals and snacks, clear dining areas and dishwashing
• Cleaning duties include general cleaning; mopping, vacuuming, and waste collection in the residents’rooms, bathrooms, communal and living areas

Skills and Experience

• Excellent communication and interpersonal skills
• Cleaning or catering experience preferred but not essential
• Flexible availability for a variety of shifts throughout the week
• You will have an understanding of work health, safety and hygiene practices and the ability to work unsupervised.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.

We are dedicated to removing barriers to participation.If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.

*Eligibility criteria and conditions apply