Hospitality Service Assistant | Tugun

Bupa; Gold Coast City; On-site; AUD 30,000 - 41,000; Full time

Job summary

Bupa Aged Care on the Gold Coast is seeking a hands-on hospitality support role to assist with catering, cleaning and laundry in our care home. You will help deliver empathetic, personal service to residents to support comfortable, clean and well-maintained living spaces.

Previous catering/food service or cleaning experience is preferred but not essential. The role suits team players who enjoy interacting with residents and contributing to a safe, inclusive workplace.

Qualifications

• Proven ability to communicate clearly and empathetically.
• Experience in cleaning duties is preferred.
• Experience in catering/food service is preferred.
• Willingness to work various shifts across the week.
• Understanding of work health and safety practices.

Responsibilities

• Maintain legislated workplace health and safety, quality and hygiene standards.
• Complete required documentation and reporting.
• Respond to residents’ queries and requests.
• Laundry duties: loading washers/dryers, sorting linen, hanging, folding, wrapping or ironing linen.
• Catering/food services: assist with basic food prep, provide meals and snacks, clear dining areas and wash dishes.
• Cleaning: general cleaning, mopping, vacuuming, waste collection in residents’ rooms and living areas.

Skills

Excellent communication

Cleaning experience

Catering experience

Flexible shifts

WH&S knowledge

Job description

About the Home
At Bupa Aged Care, Carers have a voice and are empowered to contribute to improvements that better support residents to live longer, healthier and happier lives. We’re always looking for ways to improve, and you’ll be playing a pivotal role in the pursuit of best-quality outcomes for much loved and valued residents. You’ll enjoy the variety, autonomy and satisfying rewards that only a career with Bupa Aged Care can provide.

About the Role

To deliver effective support to the hospitality function within the care home, including catering, cleaning and laundry

Use your fantastic food services and cleaning skills in a role where you really can make a difference by providing our residents with an empathetic and personal approach.

About you

Previouscatering / food service or cleaning experience preferred but not essential.

You will be a team player and someone who enjoys interacting with people and giving back to our most vulnerable.

Duties

• Maintain legislated workplace health and safety, quality and hygiene standards
• Complete required documentation and reporting
• Respond to residents’ queries and requests
• Laundry duties include loading washers & dryers, sort linen, hang, fold, wrap or iron linen
• Catering / food services duties include assisting with basic food prep, provide meals and snacks, clear dining areas and dishwashing
• Cleaning duties include general cleaning; mopping, vacuuming, and waste collectionin the residents’rooms, bathrooms, communal and living areas

Skills and Experience

• Excellent communication and interpersonal skills
• Cleaning or catering experience preferred but not essential
• Flexible availability for a variety of shifts throughout the week
• You will have an understanding of work health, safety and hygiene practices and the ability to work unsupervised.

Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

To learn more about working at Bupa please visit our website: https://careers.bupa.com.au (opens in new window)