Hospitality Commercial Director

IHG Hotels & Resorts; Central Coast; Presencial; AUD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Crowne Plaza Terrigal Pacific on the Central Coast of NSW invites a commercially minded Director of Sales & Marketing to shape revenue across accommodation, meetings, leisure, corporate and government, and events. You will lead the sales and marketing teams, partnering with Revenue, Operations and Finance to deliver sustainable growth, profitability and market share.

This is a hands-on role balancing strategy with execution.

Formación

• Senior leadership experience across Sales, Marketing, Commercial or Revenue functions.
• Proven ability to drive revenue growth, profitability and market share.
• Experience leading high-performing Sales and Marketing teams.

Responsabilidades

• Developing and executing the hotel's commercial strategy.
• Driving revenue growth, profitability, and market share.
• Leading and developing high-performing Sales and Marketing teams.
• Strengthening the market position of Crowne Plaza Terrigal Pacific, Terrigal Beach House, and Meribella.
• Building strategic partnerships within the corporate, tourism, events, and local business communities.
• Driving customer acquisition, retention, and direct demand.
• Protecting and enhancing guest reputation and satisfaction outcomes.
• Influencing key commercial decisions alongside the Executive Leadership Team.

Conocimientos

Leadership

Strategic thinking

Stakeholder management

Financial acumen

Guest experience

Brand growth

Descripción del empleo

Reporting to the General Manager and working closely with the Executive Leadership Team and Ownership, you will play a key role in defining commercial strategy, driving revenue performance, identifying new opportunities, and influencing the direction of one of the region's leading hospitality assets.

The Opportunity

As Director of Sales & Marketing, you'll be responsible for the commercial performance of the hotel across:

• Accommodation
• Meetings & Events & Group business
• Leisure, Corporate & Government
• Weddings & Social Events
• Restaurants & Bars

You'll lead an established Sales and Marketing team, partnering with Revenue, Operations and Finance to deliver sustainable growth, maximise profitability, and strengthen market share across all business segments.

This is a hands-on leadership role for someone who enjoys balancing strategy with execution, developing people, building partnerships, and turning ideas into results.

What You'll Be Responsible For

• Developing and executing the hotel's commercial strategy.
• Driving revenue growth, profitability, and market share.
• Leading and developing high-performing Sales and Marketing teams.
• Strengthening the market position of Crowne Plaza Terrigal Pacific, Terrigal Beach House, and Meribella.
• Building strategic partnerships within the corporate, tourism, events, and local business communities.
• Driving customer acquisition, retention, and direct demand.
• Protecting and enhancing guest reputation and satisfaction outcomes.
• Influencing key commercial decisions alongside the Executive Leadership Team.

About You

You are an experienced commercial leader with a strong track record of delivering results in hospitality, tourism, lifestyle, or a related industry.

You bring:

• Senior leadership experience across Sales, Marketing, Commercial, or Revenue functions.
• Proven success driving revenue growth and market share.
• Strong experience leading high-performing teams.
• Commercial acumen, strategic thinking, and financial capability.
• Excellent stakeholder management and relationship-building skills.
• A passion for guest experience and brand growth.
• The ability to influence, inspire and deliver results through others.

Most importantly, you're commercially ambitious, customer-focused, and excited by the opportunity to lead a diverse portfolio of revenue streams, brands, and people.

Why Join Us?

This is a unique opportunity to:

• Lead the commercial strategy of one of the Central Coast's most recognised hospitality businesses.
• Work across multiple brands and revenue streams.
• Influence key business decisions alongside ownership and executive leadership.
• Lead established teams with strong foundations and growth potential.
• Be part of a business that continues to invest in its people, brands, guest experience, and future growth.
• Live and work in one of Australia's most iconic coastal destinations.

Ready to Lead What's Next?

If you're looking for a role that offers genuine influence, broad commercial responsibility, and the opportunity to shape the future of an industry-leading hospitality business, we'd love to hear from you.

Apply now and help drive the next chapter of Crowne Plaza Terrigal Pacific, Terrigal Beach House, and Meribella.