Hospitality & Catering Manager

Compass Group Pty Limited; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

Uniforms and meals provided

Employee discounts

Job summary

Compass Group Pty Limited is seeking an experienced Hospitality & Catering Manager to lead operations at RMC Duntroon in Canberra. The role focuses on delivering exceptional dining experiences, managing hospitality and kitchen teams, and driving service excellence in a defence environment.

You will oversee rostering, budgets and event catering while ensuring food safety and stakeholder satisfaction. This is a hands-on leadership position with career progression within ESS Defence and Compass

Qualifications

• Proven experience in hospitality management, catering management or food and beverage leadership.
• Strong computer literacy with experience using Microsoft Office programs.
• Strong people management, coaching and development skills.
• Excellent communication and stakeholder engagement abilities.
• Sound knowledge of food safety, HACCP and allergen management.
• Experience managing rosters, labour costs and operational performance.
• Strong organisational skills with the ability to manage competing priorities.
• Professional presentation and customer-focused approach.

Responsibilities

• Lead, coach and develop hospitality, catering and kitchen teams across daily operations.
• Drive a positive team culture focused on engagement, accountability and service excellence.
• Oversee dining services, catering operations, hospitality functions and customer experience delivery.
• Ensure compliance with contractual requirements, food safety standards and service expectations.
• Manage rostering, workforce planning and team performance.
• Monitor operational budgets, labour utilisation and service outcomes.
• Maintain high standards of presentation, cleanliness and operational efficiency.
• Build strong relationships with Defence stakeholders and internal teams.
• Coordinate hospitality functions, catering services and special events.

Skills

Hospitality leadership

People management

Communication

Food safety HACCP

Roster management

Budgeting

Organisational skills

Professional presentation

Driver's licence

Defence clearance readiness

Tools

Microsoft Office

Job description

HOSPITALITY & CATERING MANAGER - FULL TIME - RMC DUNTROON (CANBERRA)

Leadership Opportunity | Defence Hospitality | Career Growth

• Lead hospitality and catering operations at RMC Duntroon
• Drive team culture, service excellence and operational performance
• Work within one of Australia's largest Defence hospitality environments
• Career development opportunities within ESS Defence and Compass Group

ESS Defence delivers exceptional hospitality and support services to Defence sites across Australia. From dining facilities to accommodation and recreation services, our teams play a vital role in supporting Australian Defence Force personnel through outstanding food, catering and hospitality experiences.

We are seeking an experienced and motivated Hospitality & Catering Manager to join our team at RMC Duntroon. This is a hands-on leadership role suited to a hospitality professional who enjoys leading teams, delivering exceptional customer service, managing catering operations and driving operational excellence.

THE POSITION

• Lead, coach and develop hospitality, catering and kitchen teams across daily operations
• Drive a positive team culture focused on engagement, accountability and service excellence
• Oversee dining services, catering operations, hospitality functions and customer experience delivery
• Ensure compliance with contractual requirements, food safety standards and service expectations
• Manage rostering, workforce planning and team performance
• Monitor operational budgets, labour utilisation and service outcomes
• Maintain high standards of presentation, cleanliness and operational efficiency
• Build strong relationships with Defence stakeholders and internal teams
• Coordinate hospitality functions, catering services and special events

THE PERSON

• Proven experience in hospitality management, catering management or food and beverage leadership
• Strong computer literacy with experience using Microsoft Office programs
• Strong people management, coaching and development skills
• Excellent communication and stakeholder engagement abilities
• Sound knowledge of food safety, HACCP and allergen management
• Experience managing rosters, labour costs and operational performance
• Strong organisational skills with the ability to manage competing priorities
• Professional presentation and customer-focused approach
• Current driver’s licence preferred
• Ability to obtain and maintain a National Police Check and Defence clearance

BENEFITS

• Full-time leadership opportunity
• Career development and progression pathways within Compass Group
• Ongoing training and professional development
• On-site parking available
• Uniforms and meals provided while on duty
• Employee discounts, benefits and recognition programs
• Supportive and structured operating environment

All offers of employment are subject to satisfactory background checks including a National Police Check and Defence clearance.

We are committed to a fair and accessible recruitment process. If you require adjustments during the recruitment process, please contact 1300TALENT or [e-mail].

We welcome applications from Aboriginal and Torres Strait Islander peoples and from people of all backgrounds, ages, abilities, sexual orientations and gender identities. We also welcome applications from Veterans and Defence family members.