Hospitality and Efficiency Manager

HammondCare International Ltd; St Leonards; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A leading aged care organization seeks a Hospitality and Efficiency Manager in St Leonards, NSW. This full-time role focuses on ensuring exceptional service delivery across hospitality functions, optimizing operations, and leading diverse teams. Ideal for candidates with experience in aged care and hospitality, strong communication skills, and the ability to enforce compliance and continuous improvement. Attractive salary packaging and benefits included.

Benefits

Market leading remuneration

Salary packaging up to $15,900

Additional training & career development opportunities

Fitness Passport for family

Employee Assistance Program (EAP)

Exclusive discounts for various services

Qualifications

• Commitment to HammondCare’s Christian Mission and Motivation.
• Working knowledge of rostering systems and workforce planning.
• Demonstrated ability to develop and implement policies.

Responsibilities

• Lead and oversee food, cleaning, and laundry services.
• Implement efficient rostering to improve staffing utilization.
• Ensure compliance and continuous improvement in resident experience.

Skills

Experience in aged care

Cost control

Hospitality operations

Strong communication skills

Experience leading multi-skilled teams

Education

Relevant qualifications in hospitality or business

Equivalent professional experience

Job description

Hospitality and Efficiency Manager page is loaded## Hospitality and Efficiency Managerlocations: St Leonardstime type: Full timeposted on: Posted 12 Days Agojob requisition id: REQ229HammondCare are actively seeking an experienced Hospitality and Efficiency Manager to support Residential Aged Care – to be based at St Leonards, NSW on a Full-Time basis.This role includes a flexible Work from Home and at office (St Leonards + Residential sites) arrangement.**About the role**The Hospitality and Efficiency Manager works within the Mission and Mission in Action to drive excellence, consistency and efficiency across hospitality services including cooking, cleaning, laundry and site-based administration within Residential Care.This role is accountable for delivering best-practice hospitality services that align with HammondCare’s mission to improve the quality of life for those in need, while enriching the daily living experience of our residents. The role will also be responsible for developing and implementing scalable frameworks for administrative functions and optimising rostering, with a focus on standardising procedures to ensure seamless, resident-centred and cost-effective operations across all sites.**Essance of the role:*** Lead & Oversee food, cleaning and laundry services to ensure quality and consistency across our Residential Care sites.* Optimise food, cleaning, and central laundry operations to drive cost-effective service delivery.* Align and support site administration teams by standardising roles, systems, and procedures.* Implement efficient rostering to improve staffing utilisation across all our Residential Care sites.* Travel to HammondCare residential sites where necessary* Embed compliance and continuous improvement to ensure a safe, person-centred resident experience.**About You*** Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action.* Experience in aged care, hospitality operations, commercial finance or related field.* Relevant qualifications in hospitality, business, operations or equivalent professional experience.* Strong Solid background in cost control, procurement or supply chain optimisation.* Experience leading multi skilled teams and/or implementing cross-site operational programs.* Working knowledge of rostering systems and effective workforce planning.* Demonstrated ability to develop and implement related policies and procedures.* Excellent interpersonal and communication skills, with the ability to lead change and engage diverse stakeholder* Willingness to travel to HammondCare residential sites where necessary**Benefits - What are we offering in return for your expertise and experience.*** Market leading remuneration* Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.* Additional training & career development opportunities* Leave benefits – purchased additional annual leave.* Reward and Recognition Program* Fitness Passport: Full facility access can include gyms, group classes and pools for yourself and your family.* Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.* Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans* Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung*All short-listed applicants for these positions will be asked to consent to a criminal record check, reference checks, and be willing to obtain a NDIS Workers Clearance check if necessary.**HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.**Our Talent Acquisition Team kindly request no unsolicited resumes or approaches from Recruitment Agencies. HammondCare is not responsible for any fees associated with unsolicited resumes.*Whether it’s in our innovative residences, our hospitals, or at home, from the most complex situations to just offering a little help, we bring the same skill, experience and compassion to all we do.We recognise and celebrate individuals who go above and beyond in their work.Our Mission in Action Awards honour outstanding contributions, while our Service Awards acknowledge the dedication of employees who have been with us for many years.Frontline team members benefit from training in our industry-leading care model, as well as specialised courses in dementia and palliative care.We also offer generous scholarships for higher education, along with programs designed to develop leadership and management skills.Plus, enjoy a $1,000 bonus for successful employee referrals.As a registered charity, we offer salary packaging that allows you to have up to $15,900 of your income tax free, along with the ability to spend up to $2,650 on accommodation, meals, and entertainment, all tax free. Pay less tax on your income and increase your take-home pay with these fantastic benefits!