Home Support Worker

MiCare Ltd; Gold Coast City; On-site; AUD 48,000 - 62,000; Full time

Job summary

MiCare Ltd is seeking a Home Support Worker to assist clients in their own homes across Queensland. You will deliver cleaning and in-home support services to help clients maintain independence, following care plans and safety protocols.

The role requires caring for elders in the community, comfort with using a smart device for notes and rostering, and familiarity with MiCare processes. A culturally sensitive, respectful approach is essential.

Qualifications

• Experience in cleaning and caring for elders in the community.
• Ability to use smart devices for care notes and rostering.
• Familiarity with MiCare processes and general administrative tasks.

Responsibilities

• Deliver home care services to clients in their own homes.
• Support independence and follow care plans.
• Complete documentation and liaise with the MiCare team.

Skills

Cleaning experience

Elder care in the community

Digital/smartphone literacy

Education

Certificate II in Cleaning

Tools

Care rostering software

Leave application system

Job description

Make a lasting impact in a values-driven organisation supporting diverse communities

Why MiCare?

Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
Act as a change agent — drive real transformation in a purpose-led organisation.
Be part of a multicultural, values-led team making a real difference in the community.
Grow with us — access professional development in a supportive, collaborative environment.

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The Home Support Worker sits within the community home care programs and supports the independence of clients to continue to live in the community. The role will deliver a range of services to clients who are assessed as requiring a low level of care in and around their own private home in alignment with care plans.

What We’re Looking For

Key Result Areas

• Deliver services within the home - ensuring the client’s home is safe and hygienic for living in.
• Deliver services outside the home – unaccompanied shopping and errands.
• Monitor client status and report as required.
• Completion of documentation as required.
• Represent MiCare within the community.

Qualifications

• A Certificate II in Cleaning would be advantageous, but not mandatory.

Experience

• Previous experience in cleaning.
• Experience caring for elders in the community.
• Experience building strong relationships within an organisation and with clients, including those with specific care needs such as dementia.
• Computer literate with the ability to use a smart device for care notes, rostering, MiCare processes such as leave application.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including a National Police Check.

MiCare is handling this recruitment independently and is not engaging agency support at this stage.