Home Support Worker

MiCare Sdn Bhd; Gold Coast City; On-site; AUD 55,000 - 65,000; Full time

Job summary

MiCare is a not-for-profit organisation delivering aged care, home care, retirement living and migrant support with a strong focus on culturally appropriate care. We are seeking a Home Support Worker to assist clients in their own homes, supporting independence and delivering a range of services in alignment with care plans.

The role involves in-home visits, occasional outside home tasks, and careful documentation using MiCare systems.

Qualifications

• Certificate II in Cleaning is advantageous but not mandatory.
• Experience in cleaning.
• Experience caring for elders.
• Experience building strong relationships within an organisation and with clients, including those with care needs such as dementia.
• Computer literate with ability to use a smart device for care notes, rostering, MiCare processes such as leave application.

Responsibilities

• Deliver services within the home - ensuring the client’s home is safe and hygienic for living in.
• Deliver services outside the home – unaccompanied shopping and errands.
• Monitor client status and report as required.
• Completion of documentation as required.
• Represent MiCare within the community.

Skills

Cleaning experience

Elders care experience

Relationship building

Digital literacy

Education

Certificate II in Cleaning (advantageous)

Job description

Make a lasting impact in a values-driven organisation supporting diverse communities

Why MiCare?

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Act as a change agent — drive real transformation in a purpose-led organisation.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you’ll join a compassionate, dedicated group of people working to deliver real impact every day.

The Role

The Home Support Worker sits within the community home care programs and supports the independence of clients to continue to live in the community. The role will deliver a range of services to clients who are assessed as requiring a low level of care in and around their own private home in alignment with care plans.

What We’re Looking For

Key Result Areas

• Deliver services within the home - ensuring the client’s home is safe and hygienic for living in.
• Deliver services outside the home – unaccompanied shopping and errands.
• Monitor client status and report as required.
• Completion of documentation as required.
• Represent MiCare within the community.

Qualifications

• A Certificate II in Cleaning would be advantageous, but not mandatory.

Experience

• Previous experience in cleaning.
• Experience caring for elders in the community.
• Experience building strong relationships within an organisation and with clients, including those with specific care needs such as dementia.
• Computer literate with the ability to use a smart device for care notes, rostering, MiCare processes such as leave application.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including a National Police Check.

Applications close 5:00pm, 4 November 2026.

MiCare is handling this recruitment independently and is not engaging agency support at this stage.