Home & Investment Lending Manager - Carousel WA

at; Perth; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading financial institution in Perth is seeking a Home & Investment Lending Manager. This role focuses on helping customers navigate the home loan journey while fostering strong relationships. The ideal candidate will have experience in residential lending and sales, exceptional communication skills, and a proactive attitude. Join a collaborative team with opportunities for growth and flexible working arrangements.

Benefits

Access to health and wellbeing services

Discounts on ANZ products and services

Flexible working arrangements

Qualifications

• Demonstrated residential lending and retail banking experience.
• Experience in a sales role with financial targets.
• Exceptional stakeholder engagement and relationship-building skills.

Responsibilities

• Support customers to save for, buy, and own their own home or investment property.
• Build strong relationships with customers through the home loan journey.
• Deliver exceptional customer experience.
• Develop lending capability through training and development.

Skills

Residential lending experience

Sales role experience

Stakeholder engagement

Customer focus

Attention to detail

Tech-savviness

Adaptability

Communication skills

Proactive attitude

Job description

Home & Investment Lending Manager - Carousel WA

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Overview

Role type: Permanent, full time

Role location: ANZ Carousel Specialist Hub Branch - 1108 - 1109 Westfield Carousel, 1382 Albany Highway, Cannington WA 6107

Be part of a team focused on growing the Australian home and investment lending market. ANZ is investing in marketing, lending operations, and capability development to support sales, service quality, and faster turnaround times.

You will be supported by dedicated capability coaches to grow your lending skills, with career pathways for progression within ANZ. The remuneration approach is aligned to growth and contribution.

Responsibilities

• Support customers to save for, buy, and own their own home or investment property
• Build strong relationships with customers to coach them through the home loan journey
• Deliver exceptional customer experience
• Develop your lending capability through training and development opportunities
• Gain transferable lending skills for opportunities within the bank and financial services industry

What will you bring? / Qualifications

• Demonstrated residential lending and retail banking experience
• Experience in a sales role with financial targets and building a pipeline of prospective business
• Exceptional stakeholder engagement and relationship-building skills, with the ability to promote ANZ
• Strong customer focus and the ability to network to build customer and community connections
• Financial savviness with keen attention to detail
• Active user and promoter of technology to educate customers about digital solutions
• Ability to multi-task and be highly adaptable to change and ambiguity
• Excellent communication, presentation, and interpersonal skills
• Proactive attitude and desire to be part of a productive, supportive, and collaborative team

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, and we actively encourage people to try new things.

Why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You’ll have the resources, opportunities, and support you need to take the next big step in your career.

We offer flexible working arrangements and benefits including access to health and wellbeing services and discounts on selected ANZ products and services.

Application

To apply for this role, visit ANZ Careers and search for reference number 103709. You can also learn more about working at ANZ at https://www.anz.com.au/careers.

We welcome applications from everyone and encourage you to discuss any adjustments you may require during recruitment or in the role itself. If you are a candidate with a disability or access requirement, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.