Holiday Season Sales Advisors

H&M; Council of the City of Sydney; On-site; AUD 60,000 - 80,000; Part time

Job summary

A leading fashion retailer in New South Wales is seeking a Sales Advisor to enhance customer experience during the holiday season. The ideal candidate will possess a customer service mindset, strong fashion knowledge, and the ability to thrive in a fast-paced environment. Responsibilities include engaging with customers, maintaining merchandise presentation, and promoting sales initiatives. Attractive benefits and a staff discount are offered.

Benefits

Staff discount card

Extensive development opportunities

Competitive local perks

Qualifications

• Ability to prioritize customer needs while serving as a brand ambassador.
• Genuine interest in fashion trends.
• Socially confident communicator with customers and colleagues.
• Adaptable to a fast-paced environment.
• Ability to approach and fulfill customer needs.

Responsibilities

• Engage with and welcome customers in service areas and on sales floor.
• Inspire customers with product knowledge and purchasing suggestions.
• Maintain tidy fixtures to maximize sales.
• Ensure great garment care and replenishment.
• Follow routines to maximize customer satisfaction.
• Drive Hello Member program in line with store goals.

Skills

Customer service mindset

Knowledge of fashion

Team player

Flexible

Selling mindset

Job description

Overview

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. We are recruiting for casual and fixed term contracts from November 2025 – Dec 2025.

As a Sales Advisor you are responsible for delivering the best customer experience. You always put our customers first - offering assistance and sharing your product and fashion knowledge, always creating an environment that is easy and inspiring to shop.

Responsibilities

• Engage with and welcome our customers in the service areas and on the sales floor.
• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, and promoting campaigns, offers and activities.
• Keep the fixtures full and tidy regularly throughout the day to maximise sales.
• Maintain great garment care and replenishment of sizes and styles across your department.
• Ensure all routines are followed at the cash desks and fitting rooms to maximise customer satisfaction.
• Drives Hello Member program in line with store goals.

Qualifications

• A customer service mindset where you always prioritise the customers’ needs while serving as a brand ambassador.
• A knowledge of fashion and a genuine interest in fashion trends.
• A team player who is socially confident and able to communicate with both customers and colleagues.
• Flexible and adaptable to a fast-paced environment
• Have a selling mindset with the ability to approach and fulfil customer needs.

Additional Information

We are hiring for Casual Team Members, and Part Time 12 hourbase contracts for a maximum term basis, starting in November. Due to data policies, we only accept applications through career page.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

Job Location

Location: Not specified in text.