Holiday Retail Associate – Customer Service & Tech

JB Hi-Fi & The Good Guys; Warrawong; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

12 weeks parental leave

Hybrid work model

Employee Assistance Program

Staff discounts

Job summary

The Good Guys is seeking enthusiastic Christmas Casuals to join our team for the peak trading period. You will engage with customers, support purchases, and help ensure a great in-store experience across our stores.

You may work across multiple stores within a designated area, starting from late September 2026. Availability during the peak period is essential to meet store needs and candidate availability.

Qualifications

• Passion for helping people and creating great experiences.
• Enthusiasm for home appliances and consumer electronics.
• Positive mindset and motivation.
• Customer focused and results driven.
• Ability to communicate effectively with diverse groups of people.

Responsibilities

• Interact with customers and educate them to support purchases.
• Work as part of a team to deliver a positive in-store experience.
• Handle in-store customer service duties including answering calls and fulfilling online orders.
• Maintain high merchandising standards across the store.

Skills

Customer service

Teamwork

Communication

Positive attitude

Education

High school or equivalent

Tools

POS/retail systems

Job description

The Good Guys is seeking enthusiastic Christmas Casuals to join our team for the peak trading period. You will engage with customers, support purchases, and help ensure a great in-store experience across our stores.

You may work across multiple stores within a designated area, starting from late September 2026. Availability during the peak period is essential to meet store needs and candidate availability.