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A leading short-term rental management company in Kingscliff is seeking a passionate Client Services Executive to enhance property owner relationships and drive portfolio growth. The ideal candidate will have property management experience and strong negotiation skills. Join a fast-growing company offering comprehensive training and opportunities for career advancement in a dynamic environment.
At Alloggio, we’re more than just a holiday home and hotel accommodation provider – we’re Australia’s leading force in short-term rental management! Founded in Newcastle in 2015, Alloggio now manages a wide portfolio of properties across the country, including holiday rentals, hotels, motels, and caravan parks.
Our mission is simple: "Transform property into valuable accommodation." And we do that through our "Globally Connected, Locally Trusted" approach. ,We’re looking for a passionate and driven Client Services Executive to join our growing Kingscliff team!
About the Role
As a Client Services Executive, you’ll be the heartbeat of our property owner relationships. You’ll be their go-to person for maximizing the value of their investments while delivering top-notch service to both owners and travellers. Reporting to the Holiday Manager and supported by our central leadership team, you’ll manage a portfolio of properties and ensure everything runs smoothly, from pricing to property care to guest experience.
Key Responsibilities:
Portfolio Growth: Drive monthly growth by expanding your portfolio of accommodation properties.
Community Engagement: Network with local businesses and community groups to boost referrals.
Property Management: Oversee property inspections, maintenance, presentation, and compliance with onboarding/offboarding procedures.
Owner & Traveller Relationships: Build strong relationships with property owners and ensure travellers have the best possible experience.
Vendor Management: Manage cleaning staff, contractors, and property inspectors to ensure seamless operations.
Teamwork: Collaborate with the team and support the positive culture of Alloggio.
What We’re Looking For:
A well-connected local professional with solid property management experience.
Strong relationship-building and negotiation skills.
A sharp mind for business acumen and a passion for growth.
Experience with industry-specific tools (RMS, HomHero, Guesty, or similar).
Current Driver's License and eligibility to work in Australia.
Why Join Alloggio?:
Comprehensive on-site training and access to our Zoho Learn knowledge base.
Be part of a fast-growing company with exciting opportunities for career growth.
Supportive management and leadership teams that are committed to your success.
The chance to work in a fun, dynamic environment where no two days are the same!
At Alloggio, we believe in “Short-Term Rentals, Long Term Careers.” Come grow with us and help shape the future of the short-term rental industry in Australia!
Apply today and join our journey to becoming the leading short-term rental operator in Australia!
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