Holiday Beauty Advisor — Elevate Customer Confidence

The Body Shop Australia; Newcastle; In loco; AUD 30.000 - 41.000; Part-time

Descrizione del lavoro

The Body Shop Australia is recruiting for Christmas Casual Beauty Advisors to support the store team during peak season. You will deliver exceptional customer service, learn customer needs, and provide product recommendations while upholding brand values.

Availability Monday through to Sunday is required, and you will be part of a supportive team focused on achieving store targets and creating a joyful customer experience.

Competenze

• Experience in providing outstanding customer service.
• Able to learn product ranges and advise customers.
• Comfortable working in a fast-paced retail environment.

Mansioni

• Support store management to drive sales and profitability.
• Deliver exceptional customer service on the shop floor.
• Learn customer needs and recommend products.
• Uphold company values and adhere to policies.

Conoscenze

Customer service

Retail experience

Interpersonal skills

Team player

Sales oriented

Descrizione del lavoro

The Body Shop Australia is currently recruiting for Christmas Casual Beauty Advisors!

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times.

Key Duties

• The Beauty Advisor will take the time to learn our customer’s needs and recommend fantastic products that make them feel so good.
• Uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
• Offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy.
  
  

What We Look For

• Previous retail experience is preferred
• Strong interpersonal and communication skills with a particular focus on building rapport with customers
• A team player and be open to receiving daily coaching / feedback from your Store and Assistant Manager.
• A genuine passion for beauty and the retail industry
• Confident in reaching store targets and sales
• An active contributor to our joyful collective by being an agile, tenacious and optimistic team member.
• The ideal candidate will have availability Monday through to Sunday.
  
  

Diversity Statement

At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status or disability status. We are proud to have a number of different active employee inclusion networks that serve not just as catalysts for change, but also to build a spirit of diversity, equality, inclusivity, and provide safe supportive spaces for engagement and solidarity for members of these communities. The Body Shop is also committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs and activities.