HFC Network Performance Senior Engineer

nbn® Australia; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

18 weeks parental leave

Pride in Diversity Platinum Employer

WORK180 Endorsed Employer for Women

Accessible and inclusive workplace

Job summary

nbn® Australia is seeking an HFC Network Performance Senior Engineer to maintain and improve HFC network performance, supporting service quality and customer outcomes. You will oversee automation workflows, remediation programs, and design updates within the HFC National Performance team.

Reporting to Executive Manager HFC National Performance, you will develop monitoring tools, tackle complex network issues, and drive continuous improvement while collaborating with cross-functional teams to

Responsibilities

• Oversee automation workflows for HFC network performance.
• Contribute to network remediation and deployment programs.
• Develop monitoring and diagnostic tools for network health.
• Manage network design updates and resolve complex issues.

Job description

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity has presented itself for a HFC Network Performance Senior Engineer reporting to Executive Manager HFC National Performance

A bit about your role

The Senior Engineer, HFC Network Performance plays a key role in maintaining and improving HFC network performance to support service quality and customer outcomes. Working within the HFC National Performance team, you will oversee automation workflows, contribute to network remediation and deployment programs, develop monitoring and diagnostic tools, manage network design updates, and help resolve complex network issues. The role collaborates closely with a range of technical and operational teams, providing expertise, support, and guidance to drive continuous improvement, network reliability, and an inclusive, high-performing team environment.

A bit about you

We’re looking for a collaborative and solutions-focused professional with experience in telecommunications, HFC network operations, network design, and data analytics. You bring strong problem-solving, communication, and stakeholder engagement skills, along with the ability to manage competing priorities in a dynamic technical environment. Success in this role comes from a commitment to continuous improvement, safety, quality, and delivering outcomes, while working effectively with others to develop innovative solutions and support team capability growth.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That’s why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we’re recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a permanent opportunity and applications will close at midnight on Tuesday, 13th October.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time